Sales Development Team Manager

Reward Gateway, part of Edenred, is a global leader in employee engagement and benefits technology.
We help businesses attract, engage, and retain top talent through strategic reward, recognition, well-being, and more.
With our products already supporting 1 in 14 working Australians, we're continuing our growth journey and are looking for a driven Sales Development Team Manager to take our outbound engine to the next level.
In this role, you'll lead and inspire a team of SDRs to create qualified opportunities that fuel our Account Executives and drive new logo revenue.
You'll own team rhythm, refine outbound messaging, and coach SDRs to consistently exceed goals.
Why join us?
Trusted business and a reputable product: established in 2006, we are highly respected and stable HR SaaS business with products that are extremely relevant to the future of work.
Investment in you and your team: high quality enablement alongside regional investment in tools and AI.
Marketing support: our AUS Marketing team is demand gen and funnel metrics obsessed
Alongside your team's own prospecting, your pipeline will be fuelled by large-scale events, webinars, thought leadership content and targeted campaigns.
Established brand, huge growth: with strong and established ANZ presence and a solid client base you can leverage, this is your chance to accelerate performance.
Supportive leadership: work alongside a high-performing, long-tenured leadership team committed to your personal growth.
You'll learn from some of the most seasoned sales leaders in the HR SaaS.
And there's more.
....
Competitive OTE - base salary + commission linked to team performance Career growth, your way
Access to Elev8 high-performance programs and tailored L&D initiatives to guide your career in the direction that's right for you.
Always learning
Professional development books, e-books, and podcasts to keep you growing.
Up to 40 days off per year
Flexible vacation plan including public holidays, because balance matters.
? $750 annual wellbeing allowance
Invest in your health, fitness, and wellness, your way.
Unmind membership
Access therapy, coaching, and proactive wellbeing support for both your personal and professional life.
Appreci8 rewards
Gain monetary recognition for doing an excellent job.
Moments That Matter
Celebrate key life milestones with bonus payments.
? Big-brand discounts
Enjoy huge annual savings across hundreds of retail, hospitality, travel, and lifestyle brands - for you, your friends, and your family.
Some of your responsibilities & core duties will be:
Team Leadership
Lead and inspire a team of 6 SDRs to meet and exceed monthly and quarterly qualified opportunity targets.
Provide structured coaching through daily huddles, weekly 1:1s, and call reviews.
Set clear activity, quality, and conversion KPIs for each rep.
Manage the performance objective and development plans of the team
Sales Development Execution
Oversee and refine outbound cadences targeted at HR leaders, CPOs, and People & Culture teams across SMB.
MM and Enterprise Segments
Ensure inbound leads are qualified quickly and professionally, with a focus on HR buyer pain points.
Work closely with Marketing to optimise lead flow and campaign alignment
Market & Messaging
Develop deep understanding of HR SaaS market trends, competitor positioning, and typical HR buyer objections.
Coach the team on objection-handling scripts, discovery question frameworks, and talk tracks tailored for decision-makers evaluating non-essential solutions.
Reporting & Process
Monitor KPIs: call volumes, email engagement rates, meeting set rate, conversion rates, pipeline generated.
Produce weekly reporting for sales leadership, with insights and recommendations.
Continuously optimise tooling usage, CRM usage, and workflows to drive efficiency.
The Experience and Key Skills you will have:
Essential:
2+ years leading an SDR/BDR team in SaaS where your sales motion requires creating demand and linking solutions to business outcomes
Proven track record of exceeding team pipeline generation targets.
Strong coaching skills and a "lead from the front" approach.
Experience with modern sales tech stack (Salesloft/Outreach, LinkedIn Sales Navigator, HubSpot/Salesforce).
Knowledge of buyer profiles and decision-making dynamics in markets where solutions are considered desirable but non-essential
Desirable:
Previous SDR/BDR individual contributor success in HR SaaS.
Experience with multi-channel prospecting (phone, email, social, video).
Ability to work closely with marketing on ABM and event follow-up.
Your interview journey:
Initial interview with our Senior Talent Acquisition Partner, APAC
First round interview with our Sales Director, Australia and a member of our sales team
Take home case study task and a final round interview with our Sales Director, Australia, Head of Sales and a Sales Consultancy team member
We are committed to ensuring an inclusive and accessible recruitment process for all candidates.
If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know.
Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable.
Be you.
We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work.
We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation.
Express yourself, join our community and help us Make the World a Better Place to Work.
About Reward Gateway
Reward Gateway is culture and client driven.
We're obsessed with putting the "Human" in HR and are proud to have been 100% dedicated to HR for over a decade.
Since 2007, we've been right by the side of the world's most innovative HR people, giving them beautiful products and tools they can use to attract, engage and retain their people.
The world's most successful companies treat their people differently.
They generate stock market returns of twice their peers and they have half the employee turnover.
76% of CEOs recognize that employee engagement is vital to their success but only 24% say they have a highly engaged company.
Bridging that engagement gap is what drives us.

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