Customer Service

5 days ago

Melbourne, Victoria, Australia Dynamic Staffing Solutions Full time

$63K - $70K + super
- Internal sales end to end customer service
- Manufacturer based in Campbellfield

**Exciting Opportunity in Textile Fabric Wholesale Manufacturing**

Are you passionate about têxtiles and customer service? Do you thrive in a dynamic environment where you can showcase your sales skills? Join our client's team, a leading wholesale manufacturer of high-quality têxtile fabrics for the automotive, leisure, apparel, and home furnishing industries

**About Us**:
This business take pride in their legacy of delivering top-notch têxtile solutions to diverse industries. Based in Campbellfield, they are at the forefront of innovation and quality, providing a wide range of fabrics that meet the needs of customers in automotive, leisure, apparel, and home furnishing sectors.

**What You'll Do**: As a Customer Service/Internal Sales role, you'll be the vital link between our products and our valued clients. Your responsibilities will include:

- Collaborating with clients to understand their fabric requirements.
- Providing expert guidance on fabric options and solutions.
- Processing orders and ensuring timely delivery to meet customer expectations.
- Building and maintaining strong client relationships.
- Identifying opportunities to upsell or cross sell the product ranges
- Keeping up-to-date with industry trends to offer the best solutions.

**What We're Looking For**:

- Strong passion for têxtiles and customer service excellence.
- Effective communication and interpersonal skills.
- Proven ability in sales, negotiation, and relationship building.
- Detail-oriented mindset for accurate order processing.
- Enthusiasm to learn and stay updated about our product offerings.
- Prior experience in the têxtile industry is a plus.

**What We Offer**:

- Competitive salary with performance-based incentives.
- Comprehensive training to help you excel in your role.
- A supportive and collaborative work environment.
- Opportunity to work with top clients and industry leaders.
- Career growth and advancement opportunities within the company.

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