Receptionist In Psychology Clinic

2 weeks ago

Brisbane, Queensland, Australia Nest Psychology Brisbane Full time

**About the business**

**About the role**

Nest Psychology is looking to grow our reception team to meet client demand. You will be an integral part of providing customer service and maintaining our friendly culture. As the face of Nest Psychology, this role will require you to work approx. 20 hours per week. In addition, you will be part of our casual pool of receptionists and so will be offered extra shifts from time to time to cover sick/ holiday leave.

Here's what is involved:

- Receptionist duties such as welcoming new clients, and processing payments
- Using our practice management system (Halaxy) to help to keep our practice records organised
- Finance tasks: ensuring accounts are paid, follow up payments as required
- Light cleaning

**Benefits and perks**
- Opportunity to work with a friendly team in a fun and values-based organisation
- Opportunity to work in a caring psychology clinic with staff who are passionate about supporting the community
- Competitive remuneration
- Inner city location close to public transport, coffee shops
- Cosy clinic with natural light
- Free parking on site
- Previous Nest receptionists have acquired skills enabling them to progress in their psychology and counselling careers.

**Skills and experience**
- Prior experience as a receptionist is mandatory.
- Customer service: 1 year (preferred)
- Role would suit someone with medical or psychology practice administration experience.
- Mature-minded with excellent interpersonal and customer service skills with the ability to engage with a diverse range of people
- Ability to multi-task
- Ability to use Halaxy (our practice management system) is desirable - but not mandatory
- Good attention to detail is a must
- Exceptional computing skills, including basic operating systems, such as Microsoft Office.
- Natural problem solver, able to trouble shoot issues easily (eg: issues with IT, website, Medicare)
- Understanding of the necessity for confidentiality.

**Job Type**: Casual or part time

**Salary**: $22.50 - $34.00 per hour

Work Authorisation:

- Australia (required)

Work Location: In person in Toowong, Brisbane.

I am hoping to fill this role quickly. Therefore, please submit your cover letter describing your reception experience and CV via Indeed to Amy Kelly (Director) by Sunday 20 Oct 2024.

**Job Types**: Part-time, Casual

Pay: $22.50 - $34.00 per hour

Expected hours: 8 - 24 per week

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Fixed shift
- Monday to Friday

Supplementary Pay:

- Penalty rates

Application Question(s):

- Have you worked in a health clinic before?
- Do you have a car to travel to work in Toowong?

**Experience**:

- reception: 1 year (required)

Work Location: In person

Application Deadline: 20/10/2024
Expected Start Date: 04/11/2024

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