Customer Service Officer

4 days ago

Melbourne, Victoria, Australia Lead Group Consultancy Full time

Location: Altona, Australia
- Warehousing, Transport and DG
- Dynamic team environment

My client, a dynamic organization in Altona, is seeking a dedicated Customer Service Officer to join their team. Reporting to the Site Manager, this role plays a pivotal part in delivering exceptional service to our valued customers.

**Key Responsibilities**:

- Customer Service Administration:_
- Coordinate daily inventory control and movements in collaboration with Customers, Transport, and Operations staff.
- Process customer purchase orders and requests daily.
- Generate and distribute paperwork for inventory receipt/dispatch.
- Conduct induction training for visitors/drivers and ensure proper sign-in/out procedures.
- Assist in administration tasks, including invoice report running and aviation exports.
- Provide quotes for special customer requirements and negotiate pricing with suppliers.
- Inventory Management:_
- Manage daily inventory receipt and dispatch.
- Liaise with customers on stock rotation requirements.
- Perform stock reconciliation and physical stock takes.
- Control pallets and maintain lot tracking within the system.
- Monitor and maintain purchase orders for incoming goods.
- Other Support:_
- Ensure compliance with Quality Management System and OH&S requirements.
- Collaborate with upper-level management as required.
- Conduct market research on opposition companies (in collaboration with Brand & Marketing Manager).

**Qualifications and Skills**:

- Strong customer service skills, both external and internal.
- Logistics backgrounds will be highly regarded
- Proficient computer skills with keen attention to detail.
- Excellent prioritizing and organizational skills.
- Demonstrated problem-solving abilities.
- Knowledge of ADG Code for Transport & Storage of DG's is desirable.
- Ability to adapt effectively to change.
- High motivation for goal-setting and achievement.
- Honest, integrity, and a desire for self-improvement.
- Flexible and collaborative attitude towards colleagues and peers.
- Highly professional presentation and manner.

  • Customer Service Agent

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationClayton, VICJob Description SummaryTo contribute to the efficiency, profitability, and growth of Service Stream by performing a variety of customer facing and administrative functions to support existing Victorian metropolitan water meter exchange contacts, whilst adhering to relevant statutory legislation and Service Streams Policies and...

  • Payroll And Customer Service Administrator

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St- Job Description SummaryPlatform to excel your career in Payroll in an ASX-listed company.- About the RoleWe are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment of...

  • Customer Service Officer

    4 days ago

    Melbourne, Victoria, Australia Transurban Full time

    A great opportunity for a customer service professional looking to step into a corporate environment in a role to truly make your own.- Collins St Location- Permanent Opportunity- Collaborative & supportive culture**About Transurban**Transurban are driven by bringing people and places closer. Together, they're building a future that marries traditional...

  • Customer Service Officer

    3 hours ago

    Melbourne, Victoria, Australia Remer Pty Ltd Full time

    Remer is a fast-growing company and market leader in manufacturing high quality LED mirrors. With our rapid expansion of national footprint, we have an exciting opening for you to join our team as the Customer Service Officer reporting to Customer Service Manager.We are currently seeking a professional, motivated and reliable individual with exceptional...

  • Customer Service Officer

    7 days ago

    Melbourne, Victoria, Australia Delvic Foods Pty Ltd Full time $60,000 - $80,000 per year

    Join our dynamic team as a Customer Service Officer/Team Leader at Delvic Foods Pty Ltd, based in our Derrimut, VIC office. In this full-time role, we're looking for an energetic, capable, and ambitious Customer Service Officer/Team Leader that will play a key part in providing exceptional service to our valued customers and leading our telesales/customer...

  • Customer Service Officer

    5 days ago

    Melbourne, Victoria, Australia Page Personnel Full time

    Scoresby Location- Temporary to Permanent Role**About Our Client**:Reporting to the Operations Manager, your main role and responsibilities will include but not limited to:- High-volume sales order data entry of customer orders, daily, using SAP.- Answering inbound calls from customers.- Forwarding customer feedback and complaints to the relevant stakeholder...

  • Customer Service Officer

    4 days ago

    Melbourne, Victoria, Australia Csr Full time

    CSR Limited is a leading Australian manufacturing business with a rich history. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.The OpportunityWithin our Victorian Bradford and Monier customer service team we...

  • Customer Service Officer

    5 days ago

    Melbourne, Victoria, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry.- Full time employment- Excellent Employee Reward Program**About the Company**Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth...

  • Customer Service Officer

    5 days ago

    Melbourne, Victoria, Australia Brenntag Full time

    Join to apply for the Customer Service Officer role at Brenntag1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at BrenntagGet AI-powered advice on this job and more exclusive features.Responsible for Customer Service daily activities and projects including, but not limited to, all aspects related to materials,...

  • Customer Service Officer

    4 days ago

    Melbourne, Victoria, Australia Public Sector People Full time

    Fast-paced customer service role- Mitel and Carelink knowledge beneficial- Local Government opportunityJoin a Leading Public Sector Organisation as a Customer Service OfficerOur client, a respected and innovative public sector organisation, is seeking a dedicated Customer Service Officer to join their dynamic team. With a strong focus on delivering...