Propositions Development Manager

Company Description

Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what's right, aim high, and work smart. Why not see where we can go?

**Job Description**:
We have an exciting opportunity for a Propositions Development Manager to join our Marketing, Communications and Propositions Development team.

This team provides strategic and operational support to our Group Life & Investments business through the design, development and delivery of relevant and impactful propositions for both superannuation funds and their members.

This role is responsible for establishing our propositions strategy and roadmap, developing and delivering a range of initiatives/programs to support our members and superfund partners.

Your duties will include:
**Develop and deliver meaningful experiences for our customers**
- By using Google Sprint, Human-Centered Design methodologies, and your own strategic problem-solving skills, you will lead the development of prioritised solutions into propositions and prototypes.
- Incorporate customer/partner feedback to continuously refine TAL's offerings according to customer needs
- Monitor and analyse market developments to help manage the portfolio of propositions and pipeline of new opportunities
- Validate and iterate propositions and prototypes from developing a business case, through to concept and user testing
- Develop and pilot specific engagement initiatives/programs together with our superfund partners

**Unlock creative collaboration**
- Design operating models, mitigate risks, map processes, gather requirements and manage the implementation to jointly build successful solutions with internal and external stakeholders
- You will work together with our Group business to create impactful ideas and potential solutions, and engagement with superannuation funds to secure buy-in in delivering proposition(s) within agreed timelines

**Influence effectively**
- Facilitate workshops and confidently present new concepts, frameworks, approaches and propositions to internal and external stakeholders

**Qualifications**:
To be successful in this role you will have:

- 5-7 years working within a similar role previously operating in Super and/or Industry Fund sectors
- In depth knowledge of the Life Insurance industry, including underwriting, claims and product processes
- Experience in innovation programs, and development of digital solutions
- Project management experience with proven workshop facilitation
- Practical knowledge of sprint and agile methodologies
- Strong communication and presentation skills
- Strong commercial acumen
- Strategic thinking and planning capability
- Experience in conducting primary customer research
- A high level of stakeholder management, influencing and relationship management skills
- Excellent verbal and written communication skills
- A passion for what you do

You're always accountable for your actions. You never give up. You're comfortable in ambiguity and adaptive to change. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

Additional Information

Work is a big part of this Australian life, and we work hard to make it one of the best parts. We don't just say it; we do it. We offer a workplace that's inclusive and flexible, supporting our people with options that let them make the most of their careers.

We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with. We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.

LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone's responsibility.