Shopping Centre Administration Assistant

5 days ago

Melbourne, Victoria, Australia Colliers International Full time

Company Description

As Australia's own global real estate success story, the Colliers brand was established in Australia in 1976. With 2000 people operating from 23 Australian and 26 New Zealand company owned and affiliate offices, we provide a full range of professional services for real estate investors, owners and occupiers across transactions, advisory and management.

We continue to build on a track record of revenue and profit growth, and have been widely recognised for our enterprising culture by the likes of:

- The Australian newspaper - ranked our ANZ business as the 20th most profitable enterprise in Australia, measured by return on shareholder funds.
- Aon - Best Employer in Australia for four years in a row.
- LinkedIn - "Top 25 Companies where Australia wants to work"

**Job Description**:
Reporting to the Centre Manager you will get involved in the coordination of all aspects of administration, account management and extensive client/tenant liaison. This is a fantastic opportunity to utilise your customer service and administration skills in this varied and valued role.

Some of your key responsibilities will include:

- Account management including rental collection, arrears reconciliations and accounts payable
- Preparation of monthly reports
- Maintenance of tenant/contractor records and files, including public liability details, tenant files, lease and licence agreements, bank guarantees, contracts and correspondence
- Updating and maintaining all lease admin data including interpreting leases, incentive deeds and various commercial documents.
- Review with Property Managers/Finance any account reconciliations in line with lease terms and other agreements
- Telephone enquiries from customer, tenants & contractors
- Assisting Centre Manager with the creation of budgets and reconciliations
- Processing invoices and work orders

**Qualifications**:

- Agents Representative Certificate or
- Strong customer service & communications skills
- Strong organisational skills with the ability to multi-task
- Intermediate skill level in Microsoft Word and Excel
- Proactive and positive attitude
- Previous real estate or shopping centre exposure is essential
- Understanding of financial management

Additional Information

At Colliers we believe flexibility, freedom and reward leads to greater productivity and employee satisfaction. Our experts benefit from a competitive employee assistance program with a range of social, financial, health and wellbeing benefits, parental leave policy, flexible work arrangements, corporate discounts and paid volunteer days.

We also understand that everyone has different needs and priorities. We support our people in bringing their best selves to work by maintaining a diverse, inclusive and equitable workplace through a culture of collaboration and inclusion.

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