Concierge/Dealership Host

2 weeks ago

Gold Coast, Queensland, Australia Autosports Group Full time

**Join the team at Gold Coast BMW & MINI**:

- **Excellent career opportunities and a great team culture**:

- **Family and Friends Referral Program**

**About the Opportunity**

We are looking for an individual who is passionate about delivering excellent customer service in our Service Department. This role will be a great opportunity to get your foot into a fantastic working environment and grow your career while being an integral part of a busy team working with an exciting premium German car brand.

**In this role will you be doing the following but not limited to**:

- Meeting customers as they drive into the business, you will greet them, inspect their car for damage, place protective coverings inside car and direct the customer to the service advisor.
- The process is repeated in reverse as you hand their car back to them after service.
- You will be required to pick up and drop off customer vehicles in the surrounding suburbs and be responsible for daily dealership presentation.
- Arranging and receiving loaner cars for customers is also required.
- Hours of work are Monday to Friday commencing at 9.30 each day to 5.30pm finish.

**To be considered for the position, you will have;**
- The ability to multitask and think on your feet.
- Excellent presentation and able to work autonomously as well within a team.
- The ability to ensure a quick turnaround for our customers during service drop off and pick up.
- A high level of customer service skills
- Experience with prestige & luxury brands will be highly regarded.
- BMW & MINI on the Gold Coast are owned by Autosports Group, which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands._
- At Autosports Group, we value contribution, family, and consideration. We warmly welcome people of all genders, backgrounds, and situations to deliver what we call "The Difference" to our equally diverse customer base._
- We work in a dynamic environment and teamwork is critical._

**Job Types**: Full-time, Permanent

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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