Delivery Operations Manager

2 days ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $45,000 - $60,000

We are seeking a professional to fill the role of Delivery Operations Manager. This is a fantastic opportunity to join our team and take on a key position in delivering exceptional customer experiences.

About the Role:

  • Coordinate the delivery of new vehicles to customers, ensuring timely and efficient service.
  • Collaborate with various departments, including finance and sales, to guarantee seamless delivery processes.
  • Provide comprehensive information about vehicle features and benefits to customers.
  • Follow up with customers after delivery to obtain feedback and assess satisfaction levels.
  • Manage the dealership's social media presence for deliveries and sales, enhancing brand visibility and engagement.
  • Support the sales team on the floor by offering concierge services and providing exceptional customer care.

Requirements:

  • Excellent customer service skills and ability to exceed expectations.
  • Previous experience in a fast-paced environment is highly desirable.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.

Benefits:

  • Ongoing development and mentoring opportunities to support career growth.
  • Quarterly and annual awards for outstanding performers.
  • Discounted health insurance and gym memberships to promote well-being and work-life balance.

About Us:

Our company is a leading automotive dealership group committed to delivering exceptional customer experiences. We offer a dynamic and supportive work environment that fosters growth and development.

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