Facilities Administrator

**Exciting opportunity to join a fast-growing Indigenous company**:

- ** Permanent full-time position,**:

- **Immediate start, flexible work environment, great leadership and culture**

**Make your mark with an award-winning Indigenous company and contribute to excellence in service delivery.**

**About Evolve FM...**

**Evolve FM Pty Ltd** is the only Indigenous property and integrated facilities management company in Australia and is Australia's only Indigenous company under the whole of Australian Government property services arrangement. This makes Evolve FM a great choice for Indigenous employees to work with inspiring Indigenous leaders. We also have a majority female executive team and high levels of female and other diverse representation at all levels of the Company making it an inclusive, welcoming, flexible, and empathetic workplace where you can bring your whole self to work and balance your commitments and responsibilities outside work.

At Evolve FM our vision is to create equity through opportunity, partnering with and fostering Indigenous enterprise by hiring and supporting Indigenous Australians and businesses. **Evolve FM** operates in the Commercial Real Estate sector and has the backing of two industry leading organisations in Pacific Services Group Holdings (PSGH) and Jones Lang LaSalle (JLL). We deliver our clients best-in-class property and facilities management services.

**Benefits...**

At **Evolve FM** we offer more than rewarding, challenging careers. We have an inclusive, flexible supportive culture and are genuinely committed to hiring and supporting Indigenous Australians and businesses along with talented people from all walks of life. Through encouraging growth, development, and engagement in the Facilities Management (FM) sector, and more broadly, across the community, together we work hard to improve outcomes for Indigenous Australians.

We are a multi-award-winning Supply Nation Registered Supplier, and we are always looking for great people to join our team

**About the role...**

The Facilities Administrator is responsible for providing high quality services/ products and achieving efficiencies. Directly engaged in the operations of the business, the role is accountable for enhancing the reputation and image of Evolve FM through exemplary customer interaction and service delivery. The Facilities Administrator will support the FM team to manage and maintain a mix of Owned Properties and Leased Premises on a day-to-day basis to support the service delivery functions of Government Client tenants occupying the premises and ensuring compliance with performance expectations.

**Key responsibilities will include**:

- Work to defined procedures and outputs keeping Evolve FMs image and reputation at the forefront of performance of role
- Assist the Facilities Managers with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Administrator is also required to provide administrative support to the team.
- Manage service requests via the helpdesk and ensure optimum allocation of works to internal team and contractors as specified by the Contract within the financial and operational delegations set by the Client.
- Ensure compliance checks as required by statutory regulations and industry guidelines are accurately maintained
- Ensure building condition, equipment integrity and property classification data are properly managed
- Proactively engage stakeholders and vendors to ensure that on site client's expectations are met
- Make suggestions to manager in ways to achieve service delivery efficiencies and/ or cost reductions within accountabilities
- Assist Manger with continuous process improvement, problem solving and best practice reviews
- Delivering accountabilities assigned within KPIs and service level agreements as well as the annual operational plan for area of responsibility

**About you...**

We are seeking a motivated self-starter with a proven track record of successfully delivering best practice and quality to the organisation, your team and clients, who thrives on building relationships and providing service excellence.
- Experience a transferrable/ related field
- Knowledge of local occupational health and safety requirements
- Good computer and software knowledge
- Knowledge of work health and safety requirements
- Track record of excellent customer service and service delivery
- Able to work within defined procedures and outputs
- Experience in a similar role (within facilities, property management or other related field with service requests/ work orders etc.)
- An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
- Knowledge of vendor management for specialised services

**Aboriginal and Torres Strait Is