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Strategic Technical Advisor

2 weeks ago

Sydney, New South Wales, Australia Bebeesolution Full time

We are seeking an experienced and skilled Senior Solution Architect to join our team. This is a senior technical advisor role that provides strategic guidance to clients and ensures they achieve maximum value from our platform.
Key Responsibilities
Work in partnership with the sales team to understand the unique challenges and business processes of our prospects & customers.
Serve as the technical lead during the sales process, providing in-depth product demonstrations, technical presentations, and responding to RFPs and RFIs.
Customer Engagement
Build strong relationships with clients, understanding their unique needs and challenges to deliver tailored solutions using monday.com.
You will be able to explain complex technology concepts to both technical and non-technical customers.
Deliver engaging and informative product demonstrations and presentations that highlight the advantages of monday.com solutions to decision-makers.
Be a driven, positive innovator who can create new solutions using out-of-the-box thinking.
Provide expert guidance on best practices, industry standards, and successful strategies tailored to your customer.
Be able to clearly articulate and present the business value and return on investment (ROI) that customers can expect by implementing Monday solutions.
Implementation Support
Collaborate with the implementation team to ensure successful onboarding and integration of our platform into client workflows.
Training And Enablement
Conduct training sessions and workshops for clients and internal teams to enhance understanding and usage of the platform.
Feedback Loop
Gather and communicate customer feedback to product teams to inform product development and enhancements.
Market Insights
Stay updated on industry trends and competitor offerings to provide insights that help shape our strategy in the APAC market.
Collaboration
Work closely with sales and marketing teams to create impactful sales tools, demos, and presentations.
Requirements
8+ years experience working in the SaaS space.
Strong understanding of project management, workflow automation, and collaboration tools.
Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value.
Excellent presentation and demonstration skills with a focus on storytelling.
Business process mapping skills.
Ability to work as part of a team to solve business and technical problems.
Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.
Proven track record of successfully managing customer relationships and driving technical sales processes.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Preferred Skills
Experience in a comparable solution engineering position, supporting the sales cycle in selling Work OS or other high value business solutions such as CRM, DevOps, ITIL or ITSM.
Additional language skills.
Technical understanding of SAAS solutions, architecture and modern business applications including integrations and APIs.
A broad understanding of Cloud Computing.
Experience in multi product solution selling to markets from small to medium up to enterprise.
Business Analysis and Business case/ROI construction.
About You
An incredible, fun and fast paced team.
Structured on-boarding as well as ongoing training and development programs.
Outstanding health and well-being benefits including corporate health cover + multiple employee resource groups to participate in that are fully funded.
Flexibility in working arrangements, promoting a healthy work-life balance.
Dogs are welcome in the office.
Clear pathways for career development.