Radiology Receptionist

3 days ago

Gold Coast, Queensland, Australia Wise Medical Full time

Radiology Receptionist - Job Description:
At WiSE Specialist Emergency Clinic, we're redefining urgent medical care by providing comprehensive, coordinated services in a modern, state-of-the-art facility. Our mission is to offer accessible, high-quality emergency care for non-life-threatening conditions, without the need for hospital visits. We're passionate about acute care medicine and dedicated to making emergency care more accessible within the community.

About WiSE Specialist Emergency Clinic:
WiSE Specialist Emergency Clinic is a modern, state-of-the-art, private specialist-run emergency clinic offering Ultrasound, CT, and X-ray services. We're committed to delivering quality patient care and value our staff members as integral parts of our team.

Position Overview:
As a Radiology Receptionist at WiSE Specialist Emergency Clinic, you'll play a key role in providing exceptional administrative support and customer service to patients, visitors, and healthcare professionals. Previous experience in an imaging clinic is essential, as you'll ensure the smooth operation of our radiology services by efficiently managing appointments, facilitating patient check-ins, and maintaining accurate records.

Key Responsibilities:

- Warmly welcome patients and visitors, embodying our patient-centred approach.
- Schedule and confirm radiology appointments with precision and efficiency.
- Collect and verify patient information, ensuring accuracy and confidentiality.
- Coordinate patient flow with our dedicated team of radiology technicians and physicians.
- Address inquiries promptly and maintain the cleanliness and organization of our reception area.
- Process billing and insurance claims accurately, adhering to established protocols.
- Uphold patient confidentiality and privacy guidelines at all times.

Qualifications:

- High school diploma or equivalent; additional certification in medical office administration or related field preferred.
- Previous experience in a healthcare setting, **preferably in a previous imaging clinic**, is essential.
- Proficiency in computerized scheduling systems and electronic medical records (EMR).
- Strong interpersonal skills with a passion for delivering exceptional customer service.
- Excellent organizational skills and attention to detail.
- Ability to work independently as well as within a multidisciplinary team.

Working Conditions:

- Full-time, part-time, and casual positions available with flexible working hours; practice is open 7 days a week from 10 am to 10 pm.
- Join a supportive and collaborative team in a progressive and innovative work environment.

**Job Types**: Full-time, Part-time, Casual

Pay: $28.00 - $33.50 per hour

Expected hours: 18 - 38 per week

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus

**Experience**:

- medical imaging administration: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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