Trainer, Emergency Management

Join our team of intelligent and collaborative Changemakers and make your mark on tomorrow In this role, you'll work with the Emergency Management team as a specialised Trainer.

This is your chance to drive the future-ready intiatives and be responsible for the delivery of our world-class emergency management training.

Our Environment team is solving some of Australia's biggest challenges. We are preserving and improving our built and natural environments, finding ways to use and re-use our resources, and building safe and future-ready infrastructure to support places where communities can thrive.

**What you'll do**:
A fantastic opportunity presents for a self-motivated and experienced Emergency Management Consultant (Trainer) to deliver and assess Emergency Management Services, including gap analysis, audits, evacuation diagram markups and Warden training at Retail, Commercial and Industrial sites across NSW. You will ensure that contractual and compliance requirements for program delivery are met per the training Framework. You will report to the National Training & Compliance Manager and be supported by a team of high-performing industry experts. This is an opportunity which provides a blend of fieldwork, reporting and project management with a variety of exciting projects and the chance to specialise as desired. Your key areas of responsibilities will be as follows, but not limited to:

- Deliver structured, flexible, relevant and interesting training sessions and assist all learners, regardless of level, to achieve their training goals.
- Ensure all training resources are current and compliant with our training standards and procedures
- Conducting pre and post-course schedules and ensuring course administrative procedures are completed in accordance with business procedures.
- Work with internal Account Managers to proactively provide training solutions in a timely manner.
- Prepare for, conduct and document both training delivery and assessment procedures using approved training delivery plans.
- Complete and maintain all training records accurately, document assessment results and submit to the appropriate manager upon assessment for input into the ERP solution software (NAV).
- In conjunction with the assigned Account Manager, resolve any complaints or incidents in accordance with grievance procedures, documenting incidents and outcomes.

**About you**:

- Qualifications in the following: Cert IV Training and Assessment TAE40110,
- Previous industry experience in Emergency Services background is advantageous
- Your ability to prioritise and multi-task is essential to balance travel, onsite training and the time required to complete office administrative duties.
- Demonstrable customer focus showing a proactive approach to new opportunities and continual improvement
- Demonstrated experience in organisational effectiveness and best practices.
- Past experience in Sales and /or Key Account Management would be highly regarded

**About WSP**

Our vibrant workplace culture is an important part of what makes this a great place to work. It is supported by our Guiding Principles:

- We value our people and our reputation.
- We are locally dedicated with international scale.
- We are future focused and challenge the status quo.
- We foster collaboration in everything we do.
- We have an empowering culture and hold ourselves accountable.

WSP prioritises the health and wellbeing of our people by offering flexible working, 12 months parental leave, opportunities for global mobility, purchased additional leave, and competitive remuneration among many more benefits designed to help you shine. We are committed to providing an inclusive, diverse and equal opportunity workplace. We promote Indigenous voices and are actively delivering a 'Stretch' level Reconciliation Action Plan. Accredited by the Workplace Gender Equality Agency as an Employer of Choice, we also support the LGBTQI+ community, and encourage all employees to bring their whole selves to work.

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