Technical Claims Expert

3 days ago

Sydney, New South Wales, Australia Sedgwick Full time

Technical Claims Expert

IF YOU CARE, THERE'S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick's talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

**Do Something meaningful.**

**_At Sedgwick caring counts _**
- Join our Team and help make a difference, where every day taking care of others is at the core of everything we do. _

Are you looking for a job that will take your claims experience/skills to the next level?
- Work for a leading risk solution-based organisation based in over 20 different countries
- Be part of a vibrant and diverse work culture
- +0.5 % on top of required superannuation
- Discounts to several retailers through our employee benefits portal
- Access to continual role and non-role based training and development
- Hybrid working solutions
- Career growth opportunities locally and globally

**TECHNICAL CLAIMS EXPERT**

As a **Technical Claims Expert **, you will be responsible for managing the customer and claim journey. Success in this role will be ensuring the customer is treated with care, the best outcome possible is achieved and the customer experience extremely positive. This is a role where you can make a real difference in the lives of your customers.

**Primary Purpose of the role**
- Obtaining all necessary information on claims for the purpose of completing assessment and determine the cost and extent of damages
- Proactively seeking to clarify and resolve claims using the best method of communication and initiative
- Contributing to the continuous development of the claims process by identifying and implementing several opportunities for the development of products and process improvement
- Responding to claims in a timely manner
- Making approval or denial decisions regarding claims notifying the insurer of a covered loss as defined under the insurance policy
- Negotiating settlements with claimants in accordance with provided policy or guidelines

**About Sedgwick Australia**

With 27,000 colleagues around the globe, Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.

Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.

**Want to know more about Sedgwick and what we do?**

Applications can be made by clicking on the "Apply" button.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

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