Expert Claims Leader

5 days ago

Sydney, New South Wales, Australia beBeeTechnicalClaims Full time $120,000 - $180,000
Key Role: Technical Claims Expert

As a seasoned claims professional, you will lead our technical claims team in providing exceptional service to clients and brokers.

This hybrid role offers the flexibility of working remotely and collaborating with colleagues in the office. With a strong focus on client relationships and claims management, you will drive results and maintain high standards of quality in your work.

  • Serve as the primary point of contact for technical issues, providing expert guidance and support to team members.
  • Develop and implement training programs to enhance the skills and knowledge of new team members.
  • Manage complex claims, liaising with clients, insurers, and external providers to ensure effective resolution.
  • Build and maintain strong relationships with clients, driving business growth through excellent communication and negotiation skills.
  • Identify opportunities for process improvements and implement initiatives to increase efficiency and productivity.

Success in this role requires:

  • Professional accreditation as a Tier 1 or Senior Associate member of ANZIIF.
  • A Diploma in Financial Services or a Bachelor's degree, with ongoing studies towards a Graduate Diploma in Financial Services.
  • Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.

Marsh is an equal opportunities employer committed to creating a diverse and inclusive work environment.

We value creativity, innovation, and collaboration, and are dedicated to helping our colleagues grow and develop in their careers.

What sets you apart
  • Proven experience in claims management and technical advisory roles, with a focus on building strong client relationships.
  • A proactive approach to identifying and addressing learning needs and trends within the division.
  • Strong leadership skills, with the ability to mentor and coach team members.
  • Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.

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