
Technical Claims Professional
1 week ago
We are seeking a highly skilled and experienced professional to lead our technical claims team.
This is an exciting opportunity for someone who wants to develop their career in a dynamic and supportive environment.
The successful candidate will be based in Australia and work closely with the team to ensure effective resolution of complex claims.
Key Responsibilities:- Provide expert guidance and support to team members on technical issues.
- Train and mentor new staff, ensuring they receive comprehensive induction and training.
- Manage moderate to high complexity claims, liaising with clients, insurers, and external providers to ensure effective resolution.
- Develop and maintain strong relationships with clients, addressing service issues and preparing reports as required.
- Identify opportunities for process improvements and implement initiatives to drive efficiency and effectiveness within the unit.
- Professional accreditation as a Tier 1 or Senior Associate member of ANZIIF.
- A relevant diploma or degree, with ongoing studies towards a higher qualification.
- Strong communication skills, both written and verbal, with the ability to adapt messages for various audiences.
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