Technical Claims Specialist Lead
2 weeks ago
Our organization is seeking a highly skilled professional to support our claims team in delivering high-quality outcomes through technical leadership, collaboration and continuous improvement.
The successful candidate will champion our values, provide expert advice on complex claims, conduct technical reviews and audits, and build strong relationships with internal and external stakeholders.
Key Responsibilities- Champion our values to foster a customer-focused experience
- Provide expert advice on complex claims and ensure compliance with legislative requirements
- Conduct technical reviews and audits of claims to identify risks and uphold quality standards
- Monitor claims decisions to support sound financial outcomes
- Build strong relationships with internal and external stakeholders
- Incorporate data-driven insights to enhance claims management outcomes and performance
- Contribute to reporting on claims performance and trends
To be successful in this role, you will need:
- Minimum 3 years' experience in claims with claims management experience
- Sound knowledge of legislation, processes and legal frameworks
- Proven ability to work independently and in a team environment
- Strong communication and stakeholder engagement skills
- High integrity, accountability and professional judgment
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