Marketing Operations Manager

3 days ago

Melbourne, Victoria, Australia Xero Full time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

**About the role -**

As the Marketing Operations Manager, you will be responsible for ensuring operational excellence within our global and regional marketing workflows and processes. In this role, you will own key operating models, including dotcom and the new marketing DAM. You will help our teams adopt and adhere to new tools and processes.

**What You'll do
-**:

- Provide strategic and operational leadership on the design, management, governance, measurement and initial adoption of op models created
- Drive the consultation, collaboration and engagement across the key impacted teams, including leadership buy-in, and engaging the change management team where appropriate
- Design periodic audits to systematically address issues through evolving aspects of the managed op-models
- Responsible for the ongoing maintenance of specific op models including the identification of opportunities on small iterations where improvements are needed on existing processes etc
- Bridge identified gaps between mínimal viable/loveable product (MVP/MLP) or pilot project and operational requirements moving forward
- Unpack and rebuild workflows where needed for op models that Marketing Ops team look after, or help consult/influence on other programs of work for other teams

**What you'll bring -**:

- 8+ years marketing experience either in marketing team or a marketing/design agency
- Thorough understanding of marketing workflows and briefing process
- Proven track record for delivering key projects
- Experience in working across multiple disciplines and multiple teams
- Experience working in global/multi regional environment

**Why Xero?**

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you'll get to work with the latest technology.

Our collaborative and inclusive culture is one we're immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.

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