
Marketing Operations Manager
2 days ago
Brighter Futures Start Here
We are an inclusive team powering two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices worldwide.
About the Team
We are a diverse, energetic, and down-to-earth group. We balance getting the work done with having fun, leveraging different creative and organizational strengths to strengthen our work. We thrive on challenges, enjoy a variety of projects, and value open communication and mutual support.
About the Role
We're seeking a highly capable Marketing Operations Manager to lead our brand strategy into FY26 and beyond. This pivotal role involves streamlining the end-to-end marketing process, integrating people, processes, and platforms for efficient campaign execution.
You will focus on simplifying complexities, championing smarter workflows, optimizing systems, and unlocking team capacity. You will also lead and inspire a high-performing team, fostering operational excellence and creative agility.
Key Responsibilities
- Own the Marketing Critical Path — Lead planning and execution across communications, category, content, PR, social, and packaging, understanding internal and external dependencies.
- Lead Marketing Process & Briefing Operations — Refine end-to-end marketing and briefing processes for efficiency and clarity.
- Drive Project & Financial Management — Oversee timelines and budgets, ensuring alignment with business priorities and ROI.
- Enforce Marketing Timelines & Accountability — Develop and manage activity timelines, ensuring milestones are met.
- Optimize Systems & Platforms — Implement tools to enhance workflow, adaptability, and collaboration.
- Lead Studio — Manage in-house studio to deliver compelling marketing assets across channels.
Manage External Partners — Build strong relationships with vendors, agencies, photographers, printers, couriers, and software providers.
Candidate Profile
- Experience in retail or a fast-paced environment
- Marketing degree or equivalent experience
- Expertise in print and digital content production and workflows
- Ability to build relationships and navigate change
- Management experience in traditional and digital marketing
- Strong leadership, negotiation, and administrative skills
- Excellent planning, time management, and project coordination
- Financial acumen and budget management
- Successful cross-functional collaboration
- Passion for continuous improvement and technology
- Strategic mindset with attention to detail
- Proficiency in project management tools
- Ability to translate complex ideas into clear plans
Benefits
- Flexible hybrid working options
- Team member discount card at Kmart, Target, Officeworks, and Bunnings
- Access to exclusive discounts through the Kmart for You program
- Participation in bonus programs for eligible team members
- Inclusive parental leave and ongoing support via Circle In
- Learning and development programs
- Career progression opportunities via our Mentor Program
- Kudos recognition program
- Opportunities across the Wesfarmers Group
We celebrate diversity and are committed to inclusive, safe environments. We encourage applications from all backgrounds and are happy to accommodate workplace adjustments. Please contact us at to discuss.
If you're interested in this role, apply now
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