Experienced Medical Receptionist

2 weeks ago

Brisbane, Queensland, Australia Skin Cancer Hub Pty Ltd Full time $104,000 - $130,878 per year

WE ARE HIRING.

About the Role

Our busy Skin Cancer Hub in Woolloongabba, QLD is looking for a experienced Medical Receptionist to join our team on a part-time basis. The position is ideal for a fast-paced multitasker. You'll be the first point of contact for our patients, so a friendly demeanour is a must.

Our beautifully appointed and modern clinic is growing, so it's a fantastic opportunity for an organised and patient-focused person to contribute to the smooth running of our specialised medical practice.

We need a reliable person available for 10-15 hours per week, with guaranteed shifts on Mondays and occasional Saturday mornings. We also need you to be a flexible team player who can provide backup coverage for staff leave, sick days or extra busy days.

What you will be doing:

  • Welcoming patients and managing the reception area in a friendly and professional manner
  • Scheduling and coordinating patient appointments, both in-person and virtual
  • Preparing and maintaining accurate patient records and files
  • Handling phone and email inquiries, appointment bookings and general administrative tasks in a timely manner
  • Processing correct billing including Medicare and DVA claims
  • Ensuring all patients have their next booking made before leaving the practice
  • Ensuring all procedural patients have the correct post-care bookings made
  • Completing end of day in with excellent attention to detail, including processing Medicare claims
  • Liaising with medical staff and other healthcare professionals as needed
  • Ensuring the clinic is well presented, clean and tidy at all times

About You

  • You've worked in a busy medical practice and know what it takes to prioritise and finalise tasks each day.
  • You take great pleasure in assisting patients through from the first phone call to their first visit and creating long term relationships.
  • You enjoy working as part of a team who pride themselves on providing a professional, friendly, positive work environment for both patients and colleagues.
  • You have excellent attention to detail and are process oriented.
  • You have strong communication and interpersonal skills, with a friendly and empathetic approach
  • You are proficient in Best Practice Software and medical terminology
  • Flexibility to work in a fast-paced environment and adapt to changing priorities
  • You have a genuine interest in the healthcare industry and a commitment to providing high-quality patient care

What we offer

At the Skin Cancer, we are dedicated to creating a supportive and rewarding work environment for our employees. This role offers competitive remuneration. Free Parking as well.

About us

Skin Cancer Hub is a provider of specialised skin cancer services in Queensland. Our mission is to deliver world-class dermatological care and improve the health and well-being of our patients. We take pride in the highly skilled medical professionals who consult at our clinic and our commitment to innovation and continuous improvement.

Have a look at our amazing Google reviews

If you are an experienced Medical Receptionist who is passionate about making a difference in people's lives, we encourage you to apply now.

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