Student Service Officer

24 hours ago

Sydney NSW, Australia Wellington Education Group Full time $30,000 - $50,000 per year

Student Service Officer (Admin)

Wellington Education operates 3 Australian accredited Colleges in Sydney running ELICOS and VET courses. As an integrated group, Wellington Education focuses on training, consulting, resource development, project planning and promoting an advanced educational philosophy to ensure high quality education to our students. Wellington Education has collaborated and partnered with a number of education and training institutions as well as higher education providers for students' future study.

The office It is situated in a prime location close to public transport facilities and cafe district. You will work with a very friendly, supportive and progressive team. We are looking for a Student Service Officer with a friendly, proactive disposition and a great work ethic to join our team. This role requires a motivated and hands on attitude.

Key responsibilities:

Student Services;

Respond to queries regarding admissions process, course structures, entry requirements, student application status and any other admissions related queries;

Liaise with external stakeholders such as partnered education agencies, accommodation and OSHC providers;

Assist in timetabling students and notifying students appropriately;

Academic support;

Process enrolment variations such as cancellation, deferments and change of course as required

Coordinate and plan orientation for new students;

Maintain accurate student records and filing system;

Other duties as assigned by supervisor.

SELECTION CRITERIA

Excellent customer service, communication and interpersonal skills including, the ability to establish rapport with people from different cultural backgrounds.

Exceptional time management, self-motivated and flexible in responding to changing work priorities.

Strong attention to detail and problem-solving skills.

High level organisational and administrative skills

Ability to work independently and as part of a team

Strong computer skills including experience with databases

Competent in the use of Student/Learning management systems

Proficiency in English both oral and written.

Bahasa Indonesia speaker is preferred

Eligibility to work in Australia.

HOW TO APPLY

To apply for this position, submit your resume, and cover letter addressing the selection criteria to

Only short-listed candidates will be contacted.

Job Types: Full-time, Part-time, Casual, Graduate

Pay: $30.00 – $40.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • Professional development assistance

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Administration: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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