Visitor Experience Officer

4 days ago

Darwin, Northern Territory, Australia Department of People, Sport and Culture Full time $78,997 - $84,880 per year

Administrative Officer 3 - Remuneration Package Range $78,997 - $84,880

(including salary $66,773 - $71,746)

Libraries and Archives

Darwin

One full time ongoing vacancy is available

As the Visitor Experience Officer, you will work as part of the front of house operations team to ensure a welcoming, safe and accessible environment for all visitors to the Community Education Precinct Library.

You'll assist in managing collections and supporting public programs, events, and other projects as required, working across a seven-day rotational roster, including weekends.

About Library & Archives NT

Library & Archives NT (LANT) is the Northern Territory's 'State' Library and Archives service.  We collect and preserve the documentary heritage of the Northern Territory, including original government and community archive collections.  LANT holds an extensive oral history collection, published collections in print and digital form, including books, newspapers, periodicals, and thousands of image collections.  We enable access to these collections, to share the Northern Territory's rich and unique history, through research access, events, exhibitions, education programs and online.

About You

You're a customer-oriented individual and enjoy interacting with community members. To be successful you'll have:

  • Proven experience in a customer service environment with the ability toprovide positive and responsive experiences
  • Well-developed social and communication skills to and ability to follow written procedures
  • Demonstrated ability toengage effectively with people of all ages and from diverse backgrounds.
  • Strong computer literacy skills with the ability learn and use a range of technologies to support visitors

The Benefits

  • Attractive salary package
  • 12% superannuation
  • 6 weeks recreation leave
  • 3 weeks personal leave
  • Up to $1,343 annual leave loading
  • Support to grow and develop your career with professional development opportunities
  • Enjoy stable employment in the NT Government.

Explore the Territory:

  • Greater Darwin regional guide
  • Top End regional guide
  • Join the Territory

Learn more about us:

  • Libraries and Archives NT Website
  • LANT Facebook
  • LANT Instagram
  • Department of People, Sport and Culture
  • Community Education Precinct

For further information about this vacancy please contact:

Fabiola Martinez-Hinojosa, Manager on

or

Quote vacancy number: 14862

Closing date: 13/10/2025

Applications should consist of a one page summary sheet, resume / CV and copies of relevant qualifications.

For a copy of the Job Description or to view career opportunities in the Northern Territory Government please visit

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