Administration Officer

• Permanent Full Time role
• Based in Berrimah, NT
• $66,255 per annum base salary + super + 6 weeks annual leave

This position is identified as a Special Measures Employment Opportunity.

The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and s 105 of the Anti-Discrimination Act 1992(NT).

The position is therefore initially only open to Australian Aboriginal and/or Torres Strait Islander people.

The prevailing recruitment processes will be followed.

The position may only be re-advertised at the CEO's discretion if initial attempts to attract a suitably qualified Aboriginal person under special/equal opportunity measures are unsuccessful.

CAAPS is an Aboriginal Community Controlled organisation delivering a range of important community services to people through activities and services that reflect our CORE values of caring, openness, respect and empowerment. You will be part of an exciting program delivering a new approach to providing AOD support to adults, families and youth.

About the position

We are seeking someone to offer administrative assistance for CAAPS programs, serving as the initial point of contact, and providing administrative support to stakeholders inquiring about or accessing CAAPS services and programs.

Some of your responsibilities will be:

• Provide general administrative support to ensure efficient operation of all CAAPS programs.
• Welcome and assist visitors, respond to emails, and handle phone calls.
• Maintain and organise CAAPS filing systems according to procedures and administrative standards.
• Contribute to a safe working environment by identifying, reporting, and addressing potential hazards, incidents, and accidents in line with CAAPS Policies, Procedures, and WHS legislation.
• Uphold high hygiene standards in offices and program facilities. Ensure offices and common areas are tidy and well-presented.
• Attend and actively participate in meetings as necessary. Keep meeting minutes up-to-date and accurately recorded.
• Work collaboratively as a positive member of a multidisciplinary team.
• Engage in quality assurance processes, focusing on continuous improvement.
• Participate in relevant training programs to enhance skills and knowledge.
• Ensure timely responses to client requests for support needs.
• Fulfill other duties as required within the scope of this position.

Your skills, experience and qualifications include:

• Effective verbal and written communication skills.
• Ability to adapt communication style to meet the diverse needs of others.
• Ability to present a friendly, helpful, and positive image of CAAPS, with excellent telephone etiquette in line with CAAPS Customer Service Standards.
• Demonstrated capacity to work independently and collaboratively within a cross-cultural environment.
• Dedication to meticulous attention to detail.
• Certificate in Administration or related field.
• Current First Aid Certificate
• Current Mandatory Reporting (NAPCAN) Certificate
• Current NT Driver's License (minimum C Class)
• Current Criminal History Check
• Current Ochre Card (Category E)

Why work for CAAPS?

• You are committed to the health and wellbeing of the Aboriginal and Torres Strait islander peoples
• You will receive immense job satisfaction working for a values-based organisation
• Work in a family friendly and supportive work environment
• Receive training and mentoring with the opportunity to improve and learn new skills
• Take advantage of Salary Packaging Benefits that increases your take home pay
• Receive 6 weeks annual leave (pro rata)

To apply please visit for a copy of the position description, then submit your selection criteria responses and current resume to .

Applications will be assessed upon receipt. Only those selected for interview will be contacted. Previous applicants need not apply.