Dental Receptionist

1 day ago

Sydney, New South Wales, Australia Impression Dental Group Full time $60,000 - $90,000 per year

About The Position
About Smiles Circular Quay is on the lookout for a friendly and professional receptionist to join our busy, patient-focused practice on a part time basis. We are a modern practice offering a wide range of treatments from general check ups to cosmetic treatments.

As the first point of contact, you'll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.

Key Responsibilities

  • Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
  • Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
  • Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
  • Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
  • Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
  • Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.

What We Can Offer You

  • Competitive hourly rate
  • Varied role
  • Opportunity to make a difference
  • Employee Assistant Program
  • Unlock exclusive discounts and cashback offers on the Swag App
  • Certified Great Place to Work two years in a row 2024 & 2025

What Do You Need To Succeed

  • Prior experience in a dental setting is essential
  • A Cert III or IV in Dental Assisting is beneficial but not mandatory
  • Excellent verbal and written communication skills
  • Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
  • Capability to address patient concerns and resolve issues with professionalism and empathy
  • Attention to detail

What's Next
If you're excited about the opportunity to help us grow, we'd love to hear from you. Applications will be reviewed as they come in, so don't hesitate—click
APPLY NOW

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