EOI - DCS Service Delivery Manager

1 day ago

Richmond, Australia Ventia Full time

Ventia is seeking a highly capable and strategic National Fleet Manager to lead the operational and strategic management of Defence Clothing System inventory across our national network.  Reporting to the Network Inventory Manager, this role is critical in ensuring the availability, suitability, and compliance of fleet inventory, including Combat, Non-Combat, and PPE while supporting Defence capability and operational readiness.

This role is based in Melbourne, and cannot be performed remotely. 

Key Responsibilities

  • Lead national fleet inventory management, including forecasting and supply planning.
  • Ensure inventory suitability and fitness for purpose across all categories.
  • Collaborate with Defence stakeholders and internal teams to maintain inventory integrity.
  • Liaise with Engineering on new specifications and manage RODUMS (Report on Defective or Unsatisfactory Materials).
  • Drive consistency in service delivery and uphold contractual compliance.
  • Promote a customer-centric culture and act as the initial point of escalation for issue resolution.

What You'll Bring

  • Minimum 3 years' experience in a logistics environment, preferably within Defence.
  • Strong communication and problem-solving skills.
  • Experience with Defence systems such as MILIS/ERP.
  • Ability to work flexibly within a small, high-performing team.
  • Tertiary qualifications in logistics, supply chain, or a related field (preferred).
  • Australian Citizenship (mandatory for Defence Security Clearance eligibility).

Special Conditions

Must hold or be eligible for Defence Security Clearance (Baseline, NV1, NV2, or PV).
Must pass an Australian Federal Police check and maintain a valid Working with Children Check (WWCC).

About the Contract

Ventia has recently been appointed as the single industry partner for a transformative new contract supporting the Australian Defence Force's clothing capability. Commencing mid-2026, this seven-year agreement (with potential extension for additional 13 years) will modernise and streamline clothing services for Defence personnel. Ventia will collaborate with expert Australian organisations to deliver end-to-end solutions including design, supply, warehousing, distribution, and retail store services, ensuring efficiency, innovation, and exceptional value for the Commonwealth.

Diversity      

Ventia is enriched by the diverse experiences, talents, and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.

Submit your Interest for 2026 Opportunities 

Ventia is inviting early expressions of interest internally, for roles supporting the upcoming Defence Clothing System contract, set to commence in Quarter 2 of 2026. While the official start date is still some time away, we are beginning the recruitment process early to ensure a smooth and well-prepared transition into this exciting new phase.

Position Reference Number: 165016
#S-DNI
#LI-DNI

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