General Manager, Delivery

• Opportunity for a senior leader to shape, influence and scale REA Group's delivery practices
• Permanent role based in Melbourne or Sydney, hybrid working

We're REA
 
With bold and ambitious goals, REA Group  is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we're proud to have been named one of Australia's Best Workplaces four times since 2021 — including third place in 2025 — plus Best Workplace for Women in 2023 and Best Workplace in Technology in 2024 and 2025. These listings are testament to every person who helps make REA a great place to work.

Where this role sits

The General Manager, Delivery leads REA Group's enterprise delivery practice, setting and championing the vision for how work flows effectively across the organisation. The mission of the enterprise delivery practice is to establish world class ways of working in delivery, build capability & continuously improve our system of work through quantitative metrics and insights. It defines and manages enterprise delivery practices and tooling, ensuring consistent excellence while removing barriers and inefficiencies wherever possible.

Through a data driven approach, automation, and seeking continuous improvement, the General Manager, Delivery fosters an environment of lean and innovative ways of working. This role is a member of the Global Technology Leadership Team, which has the responsibility of leading technology strategy, operational excellence and community across REA Group. 

Day to day of the job

While no two days are likely to be the same in this role, typical responsibilities will include:

• Setting the strategic direction, objectives and key results for the Delivery Practice at REA, aligning it with company strategy & goals.
• Partnering with key stakeholders across the business, such as Directors of Engineering, business unit owners, senior product and design stakeholders to align practice and deliver on the strategy. 
• Building and developing external partnerships to bring world class thought leadership. 
• Establishing key metrics that demonstrate delivery health to enhance speed, predictability, and value realisation. 
• Ensuring that enterprise delivery effectiveness and speed to value is continually improved, as measured by key metrics. 
• Developing a clear aligned delivery practice and tooling that supports effective delivery at scale and our continued growth.  
• Continuous development of delivery capability through coaching, structured training and learning programs.
• Driving engineering community engagement; supported by removing blockers, clarity of practice and providing tools that enable. 
• Building strong stakeholder confidence with delivery practice and outcomes. 
• Identifying systemic friction points that hinder delivery flow and lead improvement initiatives to address them.   
• Leading and developing a team of Delivery Principals, ensuring they are equipped to define practice, coach, train and drive flow. 
• Building an effective enterprise delivery capability development program led by your team including coaching, training & learning programs, tooling and playbooks.   
• Chairing the TPM Community of Practice, sharing best practices, fostering knowledge exchange, and driving continuous improvement. 

Who we're looking for 

• Extensive experience leading and developing delivery and engineering functions within tech-led organisations.
• Experience leading organisational change and delivering impact.
• You'll bring a continuous improvement mindset and will enjoy tackling challenges with curiosity and always looking for opportunities to innovate.
• Someone who fosters a culture of accountability, collaboration and innovation in delivery.
• Deep understanding of Agile methodologies.
• Great stakeholder management and influencing skills, with experience collaborating with, influencing and presenting to senior leaders.
• An analytical approach, you're someone who applies metrics and data to drive insights and continuously improve.
• You enjoy fostering growth and supporting the development of others; through coaching, mentoring and training.

The REA experience

The physical, mental, emotional and financial health of our people is something we'll never stop caring about. This is a place to learn and grow.

Some of our Perks & Benefits include: 

• A hybrid and flexible approach to working
• Flexible leave options including, birthday leave and purchase additional leave
• Flexible parental leave offering for primary and secondary carers
• Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity
• Hackdays so you can bring your big ideas to life  

Our commitment to Diversity, Equity, and Inclusion  

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

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