Business Support Administrator – Hybrid

2 days ago

Wetherill Park New South Wales, Australia Suttons Full time $60,000 - $70,000 per year

Business Support Administrator – Hybrid

Suttons – Wetherill Park, Sydney NSW

Full-Time | Office & Remote | $65,000 package

About the Role

The Business Support Administrator will work directly with the Service Bookings Manager, providing essential back-end support to keep the multi-franchise service bookings teams on track. This newly created hybrid position is central to ensuring the accuracy and efficiency of reporting, data management, and cross-team coordination at Suttons.

Key Responsibilities

  • Maintain, update, and verify service booking data across multiple systems and dealership departments
  • Prepare, format, and refine Excel reports for service bookings, KPIs, and department metrics (requiring strong but not advanced Excel proficiency)
  • Collate information, generate summary reports, and extract actionable insights for management
  • Provide proactive admin support to the Service Bookings Manager, including calendar coordination, meeting minutes, action item tracking, and scheduling cross-department communications
  • Liaise with internal teams to ensure booking and customer information is up to date and accurate
  • Support efficient workflow by improving processes and documentation as the business evolves
  • Assist with management of confidential information and uphold data privacy best-practices

Skills & Experience

  • Extensive experience using Excel for data management, reporting, formatting, sorting, and filtering data sets (pivot tables and advanced formulas helpful, but not essential)
  • Excellent organisational skills with proven ability to manage competing deadlines and priorities
  • Proven ability to work across multiple departments, flexibly supporting varied projects/goals
  • Effective communicator who can adapt to changing priorities and solve problems with minimal guidance
  • Strong attention to detail; committed to high standards of data integrity
  • Comfortable working both independently and within a team environment

Why Join Suttons?

Be part of a supportive environment that rewards initiative, values collaboration, and embraces innovation. This hybrid position offers meaningful growth within a respected and progressive automotive business.

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