service - admin coordinator

1 day ago

Penrith Municipality, Australia MACS AIR CONDITIONING Services Full time $60,000 - $80,000 per year

About the role

MACS AIR CONDITIONING Services' is seeking a dedicated Service - Admin Coordinator to join our team in Penrith, NSW. This full-time role will be responsible for coordinating administrative support and service management for our growing air conditioning business.

What you'll be doing

  1. Providing high-quality administrative support to the service and operations teams
  2. Scheduling and dispatching technicians to customer job sites
  3. Maintaining accurate records of service jobs, parts usage, and customer information
  4. Responding to customer inquiries and providing excellent customer service
  5. Assisting with the processing of invoices and other financial documentation
  6. Supporting the wider business with ad-hoc administrative tasks as required

What we're looking for

  1. Previous experience in a similar administrative or service coordination role, preferably in the HVAC or trades industry
  2. Strong organisational and multitasking skills with the ability to prioritise effectively
  3. Excellent communication and customer service skills
  4. Proficiency in using office software such as Microsoft Office
  5. A keen eye for detail and a problem-solving mindset
  6. The ability to work independently and as part of a team

What we offer

At MACS AIR CONDITIONING Services', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer opportunities for professional development, flexible working arrangements, and a range of employee wellbeing initiatives.

About us

MACS AIR CONDITIONING Services' is a leading provider of air conditioning solutions in the Penrith area. With over 20 years of experience, we pride ourselves on delivering high-quality products and exceptional customer service. Our dedicated team of experts is passionate about creating comfortable, energy-efficient environments for our clients.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

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