Receptionist/Administration - Casual (Kingswood & Katoomba)

5 days ago


Penrith Municipality, Australia Associated Psychology Practice Full time $60,000 - $90,000 per year

Job Title: Casual Receptionist/Admin

Location: Kingswood & Katoomba NSW

Company: Associated Psychology Practice

Type: Casual, Flexible Hours

About Us:

Associated Psychology Practice is a growing team of psychologists and mental health social workers, offering comprehensive psychological services. Our reception team plays a vital role in providing excellent customer service across our two practices. We support clients through various services, including Mental Health Care Plans, Work Cover, CTP, Psychometric Assessments, Couples and Family therapy.

Role Overview:

We are looking for a Casual Receptionist/Admin to join our friendly team. The role offers flexibility with travel between our two locations and involves a range of administrative and client-facing tasks. This position is perfect for someone who is passionate about helping others.

Key Duties:

  • Answering phone calls and addressing client enquiries.
  • Booking and managing client appointments across both locations.
  • Managing practice emails and coordinating communications.
  • Securing and maintaining confidentiality of client information.
  • Processing payments and Medicare rebates.
  • Invoicing third parties such as Work Cover and CTP.
  • General administrative tasks to support the team.

Desired Experience:

  • Minimum 2 years of previous administrative or reception experience.
  • Experience in a healthcare or psychological setting is highly desirable.
  • Proficiency in technology including Microsoft Office, with experience using Zanda (formerly Power Diary) or a similar practice management system is an advantage.
  • Strong attention to detail and ability to handle confidential information.
  • Confident phone manner and excellent communication skills.
  • Flexibility to travel between practices and cover leave/uni days when needed.

How to Apply:

Please submit your Cover Letter and Resume. Applications without a cover letter will not be considered.

Job Type: Casual

Pay: $24.95 – $36.21 per hour

Application Question(s):

  • Have you used health services software? If yes: please provide which type of software.

Experience:

  • Administration: 2 years (Required)

Work Location: In person


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