Support Coordinator

2 weeks ago

Artarmon, New South Wales, Australia My Voice Pty Ltd Full time $60,000 - $80,000 per year

About Us:

My Voice Pty Ltd is an Australian Business providing services to people with disability and their families across NSW and the NT. Our work is constantly informed by the lived experience of people with disability, their families and support staff. We have a strong commitment to quality and achieving meaningful outcomes in people's lives as they determine it.

If you are passionate about working in the disability sector, providing services to NDIS participants, and working alongside a multi-disciplinary team, then My Voice is the organisation for you

About the Role:

The Support Coordinator position will provide responsive, individualised services and support for NDIS participants and their families. They are to deliver a person-centred approach and provide empowerment, choice, control, and community inclusion of people with disabilities and their families that is consistent with their NDIS plan.

The position is offered on a full-time basis. We are looking for candidates across broader Sydney with the flexibility to work from home as well as our Head office in Artarmon.

Experience of at least one year in a similar role is desirable but not essential.

Responsibilities:

  • Coordinate services as defined in the participant's NDIS plan, using a strengths-based and capacity-building approach.
  • Conduct needs assessments with the participant, based on their NDIS goals and the level of service defined in the NDIS plan.
  • Provide to the NDIA timely and relevant progress reports reflecting progress towards achieving plan goals, and recommendations about the appropriate type of support required in the next plan and reasons for this.
  • Provide person-centred, and where appropriate, family-centred support based on developing skills, competencies, and resources to enable the participant and their family to promote the participant's wellbeing and development and the family's capacity to be self-managing.
  • Provide services and maintain written program documentation consistent with the Disability Act and the NDIS Act.
  • Comply with mandatory reporting requirements, e.g., child safety policies, and abuse and neglect of adults.
  • Participate in program evaluation and development as part of the My Voice Support Coordination Team.
  • Establish and maintain effective links with the NDIS, and other provider services.

Requirements:

  • Experience in NDIS Support Coordination and/or disability supports.
  • A working understanding of relevant legislation and NDIS procedural guidelines.
  • While not a pre-requisite, qualifications in a disability related field are considered an asset.
  • A willingness to work as part of a broader support coordination and clinical team.
  • A valid NDIS Worker Screening Check.
  • Your own vehicle with comprehensive insurance cover, and a valid driver's license.

Why Join Us?

  • Supportive, values-led multi-disciplinary (physio, speech, psychology) team culture.
  • Flexible working arrangements – work from home, in the community, or in the office.
  • Opportunities for ongoing training and professional development, including supporting you through the structured pathway of behaviour support levels.
  • Work that makes a genuine impact on people's lives.
  • Competitive salary with performance incentives and salary packaging options.
  • High-quality regular supervision and a diverse caseload.
  • While based in Sydney, opportunities for interstate/remote work and projects if desired (NT, central desert)

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