Independent Support Coordinators

2 days ago

Melbourne, Victoria, Australia Kinder Caring Full time $60,000 - $80,000 per year

Independent Support Coordinators (Contractor) – Flexible Hours | NDIS Clients Melbourne locations

Kinder Caring is seeking passionate and experienced Independent Support Coordinators to partner with us in delivering meaningful, participant-centred outcomes. Join our supportive, low-overhead model and grow your own business while making a real difference.

About the role

As an independent contractor, you'll deliver Support Coordination (Level 2) and/or Specialist Support Coordination (Level 3) services to NDIS participants across a variety of needs and backgrounds. Referrals are allocated based on your location, experience, and availability — and you'll work remotely.

We support you with systems, referrals, policies, and prompt payment — so you can focus on client outcomes, not admin or KPIs.

What we offer

  • Ongoing referrals and participant matching based on your expertise and preferences
  • Access to user-friendly IT systems, policies, and templates
  • Transparent 25% fixed fee model — keep more of what you earn
  • Weekly invoicing and prompt payments
  • NDIS registered provider with 25+ years of experience
  • Back-office support: complaints, governance, systems, and compliance
  • Independence + community — no KPIs, no sales targets

What We're Looking For

We want to partner with coordinators who are passionate, ethical, and experienced in navigating the NDIS.

Required:

  • At least 12 months' experience as a Support Coordinator (Level 2 and/or Level 3)
  • Relevant qualifications aligned to NDIS Practice Standards (especially for Level 3)
  • Strong understanding of the NDIS framework, legislation, and participant rights
  • Ability to work independently, with compassion and professionalism
  • Minimum 15 hours per week availability

  • High-level written and verbal communication skills

  • Existing client base (not essential)

To Partner With Us, You'll Need:

  • ABN
  • Public liability & professional indemnity insurance
  • NDIS Worker Screening Check
  • WWCC (if working with children)
  • Access to a reliable computer, internet, phone, and vehicle
  • Commitment to the NDIS Code of Conduct and Kinder Caring policies

Apply Now

If you're ready to work with a values-driven, participant-first organisation that gives you the tools and freedom to deliver real outcomes — we'd love to hear from you.

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