Social Connect Support Worker

• Volunteer / Charity / Community
• Support Services
• VIC Other
• Part-time

13/11/2025

• $ $37.73 per hour depending on qualifications & experience
• Exciting chance to join us - three part-time roles available
• Bring your energy and compassion to a role that helps others thrive.

About us:

At Gateways Support Services we walk alongside children, young people and adults with disability and their families to help build independence, confidence and connection. Our services span early childhood intervention, respite, skill development, independent living, specialist care, and more, always shaped around the needs of each individual.

We are a diverse team of mountain bike riders, comedians, skiers, surfers, gamers, movie buffs, musicians, cat people, dog people and more. What unites us is a shared passion for supporting people with disability and making every day a better day. Guided by our values of Commitment, Opportunity, Respect, Excellence and Empathy, everything we do is about creating safe, high-quality supports that help people thrive and enjoy a better quality of life.

About the role:

As a Social Connect Support Worker in our Day Programs at Gateways, you'll play a vital role in supporting people with disabilities to live as independently and confidently as possible. Working alongside participants, you'll help design and deliver programs that build life skills, foster social connections, and promote engagement in meaningful community activities. You'll work rostered shifts, generally between 9:00am and 3:00pm, collaborating closely with Team Leaders, colleagues, managers, families, community groups and other service providers to ensure high quality, person-centred support.

Duties will include:

• Encourage independence by supporting individuals to develop skills and achieve personal goals.
• Build meaningful relationships and provide person-centred support based on respect, dignity, and empathy.
• Support participants to engage in community-based programs and activities that promote inclusion and wellbeing.
• Maintain accurate records of activities, progress, and incidents in line with organisational procedures.
• Provide safe and reliable transport to and from community activities using Gateways vehicles.
• Contribute to the ongoing monitoring and evaluation of service performance and participant outcomes.
• Liaise effectively with internal and external stakeholders to ensure responsive, coordinated support.

We currently have three part time positions available:

Position hours per fortnight, maternity leave cover until August 2026

Week 1 - Thursday, Monday, Tuesday, Wednesday 9am - 3pm

Week 2 - Thursday, Tuesday, Wednesday 9am - 3pm

Position hours per fortnight

Week 1 - Thursday, Friday, Monday, Tuesday, Wednesday 9am - 3pm

Week 2 - Thursday, Tuesday, Wednesday 9am - 3pm

Position hours per fortnight to commence January 2026

Week 1 - Thursday, Friday, Monday, Tuesday, Wednesday 9am - 3pm

Week 2 - Thursday, Friday, Monday, Tuesday, Wednesday 9am - 3pm

What you will bring to the role:

• Excellent communication skills, with the ability to problem solve
• Strong emotional intelligence and interpersonal skills
• Ability to accurately record case notes.
• Ability to work cohesively in a team environment.
• A passion for supporting people to live their best lives
• Current CPR, First Aid, Working with Children Check, NDIS Check & completion of the NDIS Workers Orientation Module (or willingness to obtain)
• Victorian drivers licence

Why Gateways?

At Gateways you will find more than a job - you will find purpose. Every role contributes to safe, high-quality supports and positive outcomes for people with disability and their families. You will be part of a team that celebrates individuality, fosters belonging and creates opportunities to learn and grow.

• Ongoing training and personal development opportunities
• Extensive two-day induction program
• Salary packaging up to $15,900 per year
• Employee Assistance Program
• Free flu vaccinations

For further information and/or to request a position description, please email

Please include an updated resume and cover letter when submitting your application.

At Gateways, we know that diversity makes us stronger and belonging makes us better. We want every team member to feel safe, respected and valued for who they are.

We welcome applications from people of all backgrounds and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people with disability.

If you need any adjustments to the recruitment process so you can show us your best self, please let us know. We want this experience to be fair, inclusive and accessible for everyone.

Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse.