Guest Service Agent

6 days ago


Mildura, Victoria, Australia Regional Accommodation Group Full time $40,000 - $80,000 per year

Guest Service Agent - Reception

Join our friendly Front Office team at a popular well-established Mildura motel

About the Role

We're looking for a reliable, friendly Receptionist to provide excellent guest service and help keep our front office running smoothly. This is a casual role on a rotating 7-day roster including days, nights, weekends, and public holidays.

What You'll Do:

  • Welcome guests and manage check-ins/check-outs.
  • Handle reservations and guest enquiries.
  • Maintain accurate guest records and accounts.
  • Deliver exceptional customer service with a professional approach.
  • Open and close reception shifts as rostered.
  • Support daily front office and administrative tasks.

What We're Looking For:

  • Customer service experience, preferably in hospitality.
  • Ability to multitask and stay organised in a busy environment.
  • Strong communication and basic computer skills.
  • A positive attitude, reliability, and team spirit.
  • Willingness to work varied shifts, including weekends and public holidays.
  • Accommodation industry experience or knowledge of reservation systems is a bonus but not essential.

Why Join Us?

  • Casual employment with flexible roster options.
  • Supportive team culture.
  • Uniform provided.
  • Work in a beautiful regional location with a trusted brand.

Ready to start your career with us? Send your CV and a brief cover letter to:

Leonie Millhouse

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