Service Provider Relationship Support, Enablement

1 week ago

Melbourne, Victoria, Australia Cbus Super Fund Full time $90,000 - $120,000 per year

About Cbus

Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.

About the role

Due to growth in this new additional role you will assist the Service Provider Relationship Management team in building, managing, and enhancing relationships with service providers especially within the investments space. This will include supporting the Service Provider Relationship Manager in the integration of the service provider relationship management manual, ensuring providers deliver high-quality services, are compliant with CPS 230, and help to support associated contract and commercial aspects in line with Fund outsourcing policy requirements.

The Service Provider Relationship Support will help to ensure that service providers have a clear understanding of the Fund's requirements and expectations. They will also work with internal stakeholders to ensure services align with business requirements and Fund strategy.

To be successful, you will need proven experience working in service providers relationships or other relationship management roles, at a service provider (investments, custodian or member administrator), and in operations would be advantageous. Additionally you will have

  • An understanding of superannuation funds with a focus on investment knowledge and operationalisation of those investments; (Understanding of member administration operations helpful)
  • Self-starter with excellent communication, influencing and stakeholder management skills.
  • Expertise in developing and maintaining effective stakeholder relationships at all levels of an organisation.

Belong at Cbus

We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We're looking for people of all genders, races, nationalities, orientations and of all abilities to join us.

We're keen to hear from you

If you've read through the requirements of this role and you feel like you haven't fully met the criteria, we would still encourage you to apply. We're aware of accessibility barriers when it comes to applying for a job and we want to help. If you require assistance with your application, please contact our Talent Acquisition Team via

Like to know more about working with Cbus? Listen to some of our videos with members of the Cbus team on our website,

Applications Close:
6 October

This is a full time office based position in Melbourne.

Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners, Thank you.

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