441 - Parts 2IC - Customer Service & Service Support - Brisbane

6 days ago

Brisbane, Queensland, Australia Clark Equipment Australia Full time $90,000 - $120,000 per year

Parts 2IC - Customer Service & Service Support - Brisbane - 441Posted:15/10/2025Location:QLDClark Equipment Sales Pty Ltd, is a distributor of Clark Forklifts, Bobcat Skid Steer Loaders and Excavators, Develon Excavators and Develon Air and Power Generation Products.About The RoleWe are seeking an experienced and motivated Parts 2IC to join our team at Clark Equipment's Acacia Ridge branch.This is a hands-on position focused on staff supervision, customer service, and service department support — ensuring smooth day-to-day operations within our Parts Department.Reporting to the Parts Manager, you'll play a key role in maintaining efficiency, accuracy, and high customer satisfaction standards.This role is ideal for a senior Parts Interpreter> or team leader ready to take the next step in their career within a well-established and respected organisation.Key ResponsibilitiesAssist the Parts Manager in supervising and supporting daily team activitiesDeliver high-quality customer service to external customers, internal sales, and service teamsAccurately interpret and supply parts across multiple brands and product linesLiaise with the service department to ensure parts availability and timely repairsSupport process improvement and operational efficiency initiativesManage order accuracy, supplier communication, and backorder trackingAbout YouTo be successful in this role, you'll bring:Proven experience in parts interpreting and customer serviceStrong leadership or supervisory skillsExcellent communication, organisation, and multitasking abilitiesA mechanical or technical understanding of mobile plant, forklifts, or heavy equipment (highly regarded)A proactive, customer-focused attitude and commitment to teamworkA current forklift licence (advantageous but not essential)BenefitsStable, long-established Australian company with national presenceCompetitive remunerationExposure to a broad range of equipment and industriesSupportive, collaborative team environmentExcellent career growth opportunities within Clark EquipmentWhy Join Clark EquipmentAt Clark Equipment, you'll join a company with over 75 years of Australian industry experience and a proud reputation for excellence.This is an exciting opportunity to grow your leadership skills, contribute to our customer success, and play a key role in our Acacia Ridge Parts Department.To ApplyPlease email your attached resume and cover letter to:Only shortlisted applicants will be contacted.

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