Service Technician

1 day ago

Brisbane, Queensland, Australia Dynamic Door Service Full time $60,000 - $80,000 per year

Dynamic Door Services is looking for a competent individual to fill the role of a Service Technician on a permanent, full-time basis. Working out of our Brisbane offices, the successful incumbent will need to possess the following;

Requirements:

· Having skills with Service/ Technical / Electrical exposure/ experience would be advantageous.

· Hold a current valid driver's license.

· Requires strong technical and problem solving skills, and setting of priorities

· Required to exercise good time management.

· Requires interpersonal skills .

· Should possess sound coordination and communication skills,

Computer skills are essential.

Duties

· Maintain a friendly, co-operative, customer-focused attitude at all times with emphasis on portraying willingness to help.

· Ensure that the quality-of-service work done meets the company's required standards as defined.

· Take responsibility for prompt follow-through and customer feed-back on all service issues that fall into the scope of this role.

· Advise Management of any customer complaints.

· Process paperwork daily, this includes daily run sheets.

· Carry out high quality service work in a professional and safe manner whilst being courteous and polite at all times.

· Project adjustment on site where required to promote and sell company product.

· Ensure 100% accuracy of paperwork before forwarding to the branch.

· Prioritise all appointments to ensure completion within given timeframes.

· Follow all company policies and procedures.

· Follow all WH&S guidelines and procedures and inform HR of any hazards or incidents relating to your duties and your own safety.

· Read and understand company policy and procedures manuals including the OHSE Management plan.

· Wear and maintain the company uniform whilst on duty.

· Keep a high standard of company protocol to ensure the company's image is maintained.

· Maintain the company vehicle and ensure it is kept in a clean and tidy manner to promote company services.

· On completion of job ensure work area is left in a clean and tidy manner as was on arrival.

· Avoid damage to products where possible. Advise the branch immediately of any accidents or damage to any persons or property.

· Vehicle maintenance servicing to be up to date according to company vehicle policy.

· Perform other reasonable duties as required by your manager.

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