Admin/Customer Service

14 hours ago

Melbourne, Victoria, Australia AUSTRALIAN SPECIALIST HUB Full time $45,000 - $60,000 per year

About the role

This is a JUNIOR ADMIN ROLE.

Due to our significant growth we need we need an efficient and organised person to join our wonderful team. Supporting our team of medico-legal experts, your duties will include and won't be limited to:

  • Nurturing positive connections with our valued referring clients
  • Managing the end-to-end referral and assessment process (generating quotes and invoices; delivering comprehensive reports; promptly attending to email and phone enquires).
  • Schedule and manage medico-legal home, telehealth and clinic-based appointments.
  • Supporting medico-legal experts with administration support.
  • Database management, ensuring records are kept up to date.

Skills and experience

This role would suit an individual with aspirations of growing their professional administrative experience with us.  Reliable, organised, and conscientious are the attributes that will set you up for success. Comprehensive on the job training is provided.

Requirements:

  • Excellent written and verbal communication skills. (You must be a great communicator)
  • Detail orientation, problem solving and organised in all aspects of work.
  • Good time management skills and the ability to prioritise work.
  • Demonstrates can-do attitude with initiative and a willingness to learn and support others.
  • Proficiency in Microsoft 365 (MS Word, MS Excel, Outlook, SharePoint, OneDrive, Teams), cloud-based booking and workflow software.
  • Prior administration assistance and / or customer service experience is strongly preferred.

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