Senior Systems Administrator

2 days ago

Melbourne, Victoria, Australia SDI Limited Full time $90,000 - $120,000 per year

Company

We are a Global Business leading the market with Australian made and owned dental restorative products, teeth whitening and small equipment. Founded in 1972, SDI products are now distributed in over 100 countries throughout the world. Our global head office and manufacturing plant is located in Melbourne with overseas branch offices and warehousing in the USA, Brazil and Germany.

Summary of Role

The Systems Administrator is responsible for:

Day-to-day tasks:

  • Supervise overseas offices in the installation of new equipment. This will be done via VPN, remote access connections for office and roaming sales personnel. This work may require some after-hours work and telephone communications.
  • Install, configure and maintain PCs and servers, networking equipment and network operating systems (Windows Server this will include installing cabling as required, rebuilding of virtual servers when required.
  • Provide telephone and desktop support to internal users
  • Setup and maintain peripheral devices such as desktops, printers and xerox copiers
  • Setup and Maintain VM Servers when required.
  • Administer system access and security levels in AD
  • Implement and co-ordinate housekeeping procedures, including daily system back-ups, setting up user accounts, monitoring file access, file and VM restores etc.
  • Administering Sophos Central
  • Assist in developing Policies & Procedures for the IT
  • Support and Maintain the Cisco UCM system
  • VEEAM backup and recovery
  • Maintain records of all software and hardware peripherals.
  • Assist management in preparing rooms for presentations (projectors / DVD / Video / Network Connections)
  • Assist management in implementing various procedures / systems for the operations of the SDI group of companies.
  • Train users in the use of new software before upgrades occur.

Critical Systems:

The following systems are critical to SDI's business and any outages must be resolved regardless of when they occur (i.e. outside of normal business hours):
- Firewall / VPN / Sophos End Point Security
- Email System (Exchange Online)
- Overseas Network Access including Roaming Sales Employees
- Global Salesforce CRM System
- ERP Systems - SAP
- Internal Cisco UCM phone system
- VMWare Infrastructure - VSphere & Esx
- Veeam Backup and Replication, Shadow Protect and Backup Exec.
- All server and Network infrastructure
- All security and phone systems
- All day to day IT systems administration
- Help Desk
- After hours work when requested

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