Academic Officer

4 days ago

Sydney, New South Wales, Australia cadcb45f-5486-45fd-b1e3-70d68452f7e4 Full time $60,000 - $80,000 per year

King's Own Institute (KOI) is a leading private institution of higher education located in central Sydney and Newcastle, Australia, offering high quality accredited diploma, undergraduate and postgraduate courses in Accounting, Business, Management, Information Technology (IT) and postgraduate courses in TESOL (Teaching English to Speakers of Other Languages).

KOI is looking for the right candidates to join our Academic team as an Academic Officer. The Academic Officer's main duty will be to undertake academic administrative duties, support the Academic Manager and Senior Academic Officer and assist academic teaching staff in order to maintain the effective running of KOI's Academic department and ensure students receive the best quality education.

As well as to work as part of a team providing high quality, student-focused, professional, and efficient services to support KOI.

Roles and Responsibilities:

  • Assist student enquiries
  • Organise and support the running of examinations
  • Assist with student enrolment
  • Review misconduct cases
  • Assist students with their learning experience
  • Assist teaching staff as required
  • Hire and train casual staff for academic processes
  • Maintain student records on Student Management System (SIMS) and in their student files
  • Assist other departments (Marketing, Admissions, and Student Services) in preparing and managing student enrolment and orientation
  • Assist Student Services in reviewing student performance and engagement
  • Assist Head of Programs in course management
  • Report student issues to Academic Manager and Senior Academic Officer
  • Provide support to the Academic Manager and Senior Academic Officer to ensure best practices and effective operation of the Academic department
  • Be involved in the development of instructions, notices and guides for students and staff
  • Participate in professional development and training as required
  • Perform all tasks as required by KOI Management
  • Assist other departments (Marketing, Admissions) in preparing and managing student enrolments and orientation

Essential Criteria

  • A minimum of one (1) year experience in an academic position
  • Excellent communication (written, verbal, and reading) and customer service skills
  • Accuracy with data entry and attention to detail
  • Advanced computer skills demonstrating high computer skills with Word, Excel, Google suite, student database management and proficient typing abilities

Desirable Criteria

  • Experience with administration at another higher education and/or tertiary education provider
  • Experience working with international students
  • Knowledge of DHA (Department of Home Affairs) regulations (in relation to visas) & ESOS regulations relating to higher education industry/providers
  • Knowledge of TEQSA standards and AQF guidelines
  • Experience and ability to work with individuals from multi-cultural backgrounds
  • Experience in compiling and analysing data

What We Offer

  • Opportunity to make a significant contribution to a growing higher education institution
  • Competitive salary
  • Collaborative and supportive executive team
  • Employee Assistance Program
  • Paid maternity and domestic leaves
  • Professional development opportunities

Candidate MUST reside in Sydney

Candidate MUST have full unlimited work rights

Only shortlisted candidates will be contacted

No recruiters or agencies

How to Apply

Please submit your resume and a cover letter addressing the selection criteria to the Human Resources Department.

King's Own Institute is committed to fostering diversity and inclusion in the workplace. We encourage applications from candidates of all backgrounds.

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