
Retail Sales Assistant
3 days ago
About the Role
The ideal candidate should have a strong retail sales and customer service focus, with empathy, compassion and a drive to deliver the best outcome.
Some of the tasks the successful candidate will be responsible for are:
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Taking customer's enquiries in store and over the phone.
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Investigating and helping customers problem solve therapy issues.
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Provide set-up, on-going support and equipment to ensure therapy is maintained to a high standard.
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Fit the customer for a mask and help recommend the most appropriate mask based on training provided.
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Provide customers with advice in the safe and effective use of their medical equipment.
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Sale of new or additional services over the phone, with follow-up on trials and testing results to ensure sales conversion.
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Keep good condition of the retail premises and displays.
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Responsible for handling of payments, balancing of float and banking.
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Accountable for both trial and sales stock - Manage the stock levels and re-order stock as required.
To succeed in this role, you will have the following:
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Previous experience in a busy retail or customer service role.
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Provide a caring and outstanding reception duties to our customers
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Ability to maintain compassion and remain calm under pressure.
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A strong customer service that is always looking for the best outcome for the individual.
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Strong and adaptable communication skills are a must.
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An active listener with the ability to find solutions to customer concerns and issues.
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Healthcare retail experience is preferred, however not necessary as we will provide all the training required. If you're someone who is reliable, honest, has a strong work ethic and are up for a new challenge, this is the role for you
What's in it for you:
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Training is provided - we look for a great attitude and someone eager to learn
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Job satisfaction - you will come to work each day knowing you are making a difference
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Benefits - as part of a global company we provide benefits such as an employee assistance counselling line to support our team's mental fitness
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