Administrator
2 days ago
This full-time position supports the daily operations of Yak Electrical. You'll work directly with the Managing Director, to ensure smooth and efficient back-office functions.
Experience with electrical industry or trade businesses is preferred.
Key Responsibilities:
Maintain current operations:
-Handle scheduling of appointments.
-Respond to customer emails promptly.
-Generate quotes and invoices for services.
Intermediate level experience with quoting and invoicing is required.
Implement new systems:
-Learn and adapt to a new service management system (SimPro).
-Develop and implement new processes within SimPro.
Continuous improvement:
-Work on a list of objectives and training materials to enhance operational efficiency.
Ideal Candidate:
-Versatile skillset: Experience in administrative tasks and a willingness to learn new things.
A minimum of 1-2 years administrative experience is required.
-Organised and efficient: Ability to manage multiple tasks and prioritise effectively.
-Strong communication: Excellent written and verbal communication skills.
Emphasis on transferable skills: The role requires a diverse skillset, so transferable skills from other administrative or customer service roles are highly valued.
Adaptability and willingness to learn: The candidate must be comfortable learning new systems and processes, including the SimPro software.
Proactive and self-motivated: The ability to work independently and proactively identify areas for improvement is essential.
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