Executive Correspondence Officer, Queensland Health

Play a key role coordinating, editing and tracking high-volume correspondence and briefing notes for the Office of the Chief Health Officer and Deputy Director-General, Population Health Division. Manage workflows, deadlines and records, support efficient email and document systems, and liaise with stakeholders to ensure clear, accurate and timely information in a busy, high-impact role. Help deliver trusted health advice statewide

What you'll do

• Autonomously and proactively assign, track, and monitor all incoming and outgoing requests for information, briefing notes, correspondence, and advice on behalf of the branch received from the Office of the Chief Health Officer and Deputy Director-General, Population Health Division, the Director-General, and the Minister for Health and Ambulance Services (the Minister).
• Review and editing of outgoing correspondence to ensure accurate, timely and relevant information is provided in accordance with departmental guidelines and processes.
• Maintain an effective electronic document record management system (Content Manager) and manage computerised systems to implement efficient email, tasks and document tracking whilst adhering to protocols that support preparation of correspondence.
• Liaise and negotiate timeframes and/or escalate with team leader to ensure correspondence is completed in a timely manner in accordance with agreed processes, standards and guidelines.
• Manage and provide confidential, executive and administrative support to the Senior Director, Provider Regulation, Strategy and Projects Branch, including the compiling of timely high-quality documents, enquiry screening, diary management, itineraries and booking of approved executive travel.
• Liaise with senior management and other departmental correspondence teams by directing enquiries, responding to emails, teams' calls, and following up on correspondence.

About you

We are searching for someone who has:

• Demonstrated experience in managing high volumes of incoming and outgoing correspondence, including proof-reading, editing and formatting.
• Proven ability and experience in effectively managing and prioritising the administrative functions and associated activities for Executive staff including the ability to initiate, determine and follow-up work priorities within mandated and tight deadlines.
• Demonstrated high level written and verbal communication, interpersonal and negotiation skills, including the ability to communicate effectively with officers at all levels.
• Demonstrated time management skills and the ability to work both autonomously and collaboratively as a team member to prioritise work, achieve required outcomes and meet deadlines.
• Knowledge and skills (or ability to acquire) in the use of departmental information management systems, primarily Content Manager.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.