Procurement Development Officer

About your new role

We're hiring a Procurement Development Officer to drive improvements in procurement efficiency and effectiveness across the organisation. This role focuses on building capability, improving systems and processes, and supporting governance and compliance in line with procurement principles.

You'll work within the Procurement Capability and Performance Team to support quality management, training, and continuous improvement initiatives. You will be instrumental in helping us optimise and move into modern ways of working.

This role is ideal for someone with strong business improvement experience and a passion for training and stakeholder engagement.

This role plays a key part in strengthening procurement capability and driving continuous improvement across the organisation. Responsibilities include maintaining and updating training materials, guides, and SharePoint content, while developing engaging resources such as e-learning modules. The position involves facilitating training sessions, conducting needs analyses, and delivering targeted learning solutions. It also supports the review and enhancement of procurement procedures, systems, and documentation to ensure alignment with legislation, policy, and audit requirements. Key tasks include managing knowledge libraries, assisting users on platforms such as ServiceNow and VendorPanel, and improving information management and record-keeping practices. Collaboration with stakeholders is essential to ensure content and communications meet operational needs, alongside contributions to governance, compliance, and continuous improvement initiatives. Through proactive engagement and knowledge sharing, this role promotes best practice and fosters a culture of excellence in procurement services.

We're looking for people who have:

You are a problem solver that enjoys the autonomy of researching new ways of working. You thrive on the opportunity to lead the evolution of our AI platforms

• Skilled in designing, delivering, and developing training programs

• A self-starter who takes initiative, and is keen to learn

• Skilled in managing quality assurance (QA) documentation

• Skilled in process improvement, and stakeholder engagement

• Strong understanding of procurement principles and legislation, including policies and contractual requirements

• Preferred experience with procurement systems and document management platforms (e.g. SAP, VendorPanel, Open Windows, SharePoint, ServiceNow)

• Comfortable with ambiguity and able to adapt to shifting priorities

While experience in procurement or contracts will be beneficial, it is not essential, as we will provide the necessary context and support.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

9-day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.00pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.