Contract Management Officer

The Chief Procurement Office provides expert advice, strategic direction and procurement solutions to deliver the Council Plan and drive impactful service outcomes. With a focus on providing strategic contract lifecycle services, we're leading the charge in delivering critical infrastructure, goods and services to our community.

About your new role

The Contract Management Officer is responsible for providing quality service in contract management and administration including planning, operational and commercial performance, data analytics and reporting, governance, risk, and compliance functions within a procurement framework.

In this role, you will dive into the world of contract management and administration to support Corporate Contract Management (including Goods, Services and Consultancies). Responsibilities include monitoring service outcomes, analysing performance data, and collaborating to support stakeholders. You'll also champion service quality, value creation and realisation, prepare contract documentation, and work with the team to implement business improvement initiatives.

We're looking for people who have:

• Experience in contract management and administration.

• Process oriented with strong attention to detail.

• Organised and self-motivated with the ability to prioritise tasks.

• Experience creating contract documentation such as variations and extensions.

• Ability to compile and/or review contract performance data and identify improvement opportunities.

• Experience building and maintaining strong and positive stakeholder relationships.

• Sound skills utilising software including Adobe, Outlook, Word, Excel and maintain accurate data in systems including Open Windows, SAP, Objective and SharePoint record management.

• Experience using SAP financial management system.

• Ability to solve problems using knowledge, critical thinking and sound judgement including analytical, research and evaluation skills.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

9-day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.00pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.