Field Support Specialist

2 weeks ago

Sydney, New South Wales, Australia Medartis Australia & New Zealand Pty Ltd. Full time $104,000 - $130,878 per year

Field Support Specialist – Sydney Metro / Central Coast

Are you passionate about healthcare and innovation? Medartis, a global leader in  orthopaedic extremities and craniomaxillofacial surgery, is seeking a Field Support Specialist to join our dynamic team based in Sydney. This is a fantastic opportunity to enter this highly competitive space and to make  a real impact by supporting orthopaedic and plastic surgeons, healthcare professionals, and the sales team in delivering top-notch solutions for patient care.

About the Role

As a Field Support Specialist, you will:

  • Provide exceptional clinical support in hospital and theatre environments for trauma and elective cases.
  • Build and maintain strong professional relationships with healthcare providers, as well as within your own team.
  • Deliver product education and training through in-servicing, workshops, and hands-on support.
  • Ensure the timely and efficient management of inventory and product logistics.
  • Act as a reliable point of contact for our customers, offering solutions and maintaining a high standard of service.

What We're Looking For

To succeed in this role, you will need:

  • A tertiary qualification in a medical-related field or equivalent experience.
  • Experience in the medical device or healthcare industry (theatre experience highly desirable).
  • Strong time management, attention to detail, and organisational skills.
  • Confidence in delivering training sessions and effective communication.
  • A commitment to customer service excellence and a team-oriented mindset.
  • Flexibility for on-call support and after-hours service.

Why Join Medartis?

At Medartis, we value innovation, agility, and excellence. You will be part of a collaborative and supportive team that encourages professional growth and development. Your contributions will directly impact patient outcomes and drive the success of our business.

What We Offer

We believe in rewarding our team with more than just a competitive salary. You'll benefit from:

  • Comprehensive training and development
  • Car allowance
  • Performance bonuses
  • Paid parental leave
  • Wellness & fitness support
  • Birthday leave
  • Volunteer leave
  • Professional membership assistance
  • Annual flu vaccinations

How to Apply

If you're ready to take your career to the next level and be part of a company that values your contributions, apply now

For more information, contact Vincent Kwok, Sales Manager NSW on or the HR Team in Brisbane at option 5).

We value diversity and welcome applicants from all backgrounds, abilities, and identities. Successful candidates will be required to provide proof of immunisation assessment and COVID-19 vaccination before commencing.

No agencies, please.

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