Sales Consultant

7 days ago

South West Coast VIC, Australia North Geelong Flooring Xtra Full time $70,000 - $120,000 per year

Flooring Xtra is a small but dedicated team who strive to provide our customers with an exceptional flooring experience. We provide both domestic and commercial flooring, specialising in carpet, carpet tiles, vinyl and hard flooring including hybrid, laminate and engineered timber. This is a full-time position but we are happy to discuss alternatives.

Your job will be to sell flooring, carpet & blinds to residential customers (homeowners). You will be based at our showroom and out on the road to attend hot sales leads taken from the showroom. There is no cold calling, all your sales leads are people who have contacted us, and asked for our services.

The right candidate will:


• Approach each day refreshed, positive and well presented


• Contribute to a fun and respectful work environment


• Understand the importance of providing exceptional customer care


• Enjoy interacting with others and build positive relationships with customers and industry professionals


• Work as part of a team with the outcome of the brand in mind


• Be willing to learn new skills and specific product information


• Possess a strong work ethic and take pride in achieving amazing outcomes


• Have super organisational skills and keep a neat and tidy workspace


• Be comfortable in a variety of different circumstances including home measures and networking environments.


• Have a current driver's license.

Key skills include:


• Outstanding computer skills and sound mathematical aptitude


• Intermediate computer skills including proficiency with MS Office applications


• Ability to do measure and take-offs both off plans and from onsite measurements


• Advanced measuring and mathematical skills with capability to perform plan take-offs


• Effective communication, questioning and listening skills


• Good eye for colour, design, and decoration


• Capability to think about, engage and lead all types of customers


• Grow & maintain a customer data base with the ability to product match and close sales


• Great time management, clear analytical thinking, and strong attention to detail


• Adhere to procedures while further developing and improving processes

Qualifications & experience


• Customer focused with a desire to provide great customer service


• Friendly with good oral and written communication skills


• Ability to be flexible and work in a team


• Takes pride in their work with an attention to detail


• Valid driver's license


• Good numeracy and measuring skills essential


• Australian citizenship required for this position

Tasks & responsibilities


• Assisting customer with the selection of their flooring & blinds


• Measuring and quoting of jobs


• Ordering of products


• Liaising with customers, installers, and the warehouse to co-ordinate installations.


• General office duties


• Assist in maintaining the presentation of the store

Benefits


• A stable position in a growing organisation


• A positive & friendly team environment


• The opportunity to build a successful career


• Time off between Xmas and New Year every year.


• Sales training and customer service

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