Technology Service Coordinator

Company :

About the Role

Looking to grow your skills in a varied and rewarding role? We're on the hunt for a Technology Services Coordinator to join our team on a 12-month maternity leave contract. No two days are the same in this role – you'll be supporting our technology services by coordinating machine onboarding, managing invoicing and reporting, and providing hands-on support to both internal teams and customers.

If you're organised, detail-driven and enjoy working in a fast-paced environment where you can make a real impact, this is a fantastic opportunity to step into a supportive team and build your career.

In this role, you will:

• Prepare quotes and proformas for customer subscriptions.
• Manage monthly invoicing including renewals, payment follow-ups, and credit queries.
• Conduct monthly audits of machine subscriptions, prepare reports, and process purchase orders.
• Coordinate HDAdvantage onboarding, including enrolling machines in Caterpillar systems, setting up subscriptions, and maintaining customer contact details.
• Monitor shared inboxes, action customer and internal requests, and manage rental machine subscriptions.
• Maintain key reporting sheets, including deferrals and On-water machines.
• Support Connectivity Specialists with parts orders and general coordination.
• Arrange travel, accommodation, uniforms, catering, and other purchase orders.
• Monitor and improve Power Automate flows to streamline processes.
• Provide general administrative support, including digital authorisations, CCID setup, and regular email management.

About You

• Strong attention to detail and highly organised, with the ability to manage multiple tasks at once
• Confident working with systems, databases, and Microsoft Excel (pivot tables and reporting)
• Comfortable managing invoicing processes, purchase orders, and general administration tasks
• Strong communication skills to liaise with internal teams, customers, and external partners
• Proactive problem-solver who can work independently and take initiative
• Flexible and adaptable, with a willingness to support a wide variety of tasks
• Previous experience in administration, coordination, or finance support roles (desirable but not essential)

Why Hastings Deering?

At Hastings Deering, our people are our heart - from their first day with us right up to their last.

As one the top Caterpillar dealers globally and part of the Sime network, you'll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture.

Whether you're looking to take your career to the next level or achieve more balance in your schedule, we offer diverse opportunities for talented professionals to join our team and start something big.

You'll have access to:

• Opportunities for training, mentorship, and career development specific to your role.
• Competitive remuneration package and annual salary reviews
• Work life balance through flexible working arrangements.
• A supportive, diverse, and inclusive team spread across Australia and internationally.
• Access to growth opportunities at a regional, national, and international level through our global Sime network.
• Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
• Employee discounts, rewards, and incentive programs.
• Paid parental leave options
• Salary continuance insurance
• Free on-site parking

To Apply: Hit the 'Apply Now' button

Enquiries: Please call

Contact Person: Brianna Smith - 

About Hastings Deering

Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.

We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.