Transport Administrator

17 hours ago


Truganina, Victoria, Australia The Innovative Group Pty Ltd Full time $60,000 - $90,000 per year

Great opportunity for an experienced Transport Office Administrator You will play a key role in ensuring the smooth running of daily administrative and operational functions. You will be responsible for managing bookings, assisting customers, supporting drivers, and maintaining accurate records within the transport management systems.

Key Responsibilities:

  • Provide professional and friendly customer service via phone and email
  • Manage customer bookings and data entry into our transport management system (TMS)
  • Track freight movements and provide proactive updates to customers on delivery progress or delays
  • Handle customer enquiries, quotes, and POD (Proof of Delivery) requests promptly
  • Liaise between drivers, depot staff, and clients to resolve operational issues smoothly
  • Prepare daily manifests, consignment notes, and delivery documentation
  • Assist with accounts-related tasks such as invoice processing and reconciliation
  • Maintain accurate records, filing systems, and compliance documentation
  • Support management and dispatch teams with administrative tasks as required

To be successful in this role, you will have:

  • Prior experience in the freight / transport & logistics industry (preferred)
  • Strong computer skills (Excel, Word, Outlook, FMS knowledge advantageous)
  • MYOB experience is preferred
  • Excellent written and verbal communication
  • Strong time management and multitasking ability
  • A proactive and dependable attitude
  • The ability to work both independently and as part of a team


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