Specialist - Charter Operations
2 days ago
We're looking for a proactive and detail-driven Charter Administration Specialist to support the planning, coordination, and smooth execution of charter and event operations.
You'll play a vital role liaising with internal teams, clients, and subcontractors to ensure services run on time, compliance is maintained, and every journey goes to plan.
What You'll Do- Plan and schedule charter and rail replacement services.
- Coordinate subcontractors and verify readiness and compliance.
- Maintain accurate service records, contracts, and performance logs.
- Monitor service delivery and provide real-time updates to stakeholders.
- Reconcile data for billing, invoicing, and KPI reporting.
- Prepare reports on service performance, incidents, and customer feedback.
- Support disruption management with mapping and tracking tools.
- Experience in transport, logistics, or service coordination.
- Excellent administration and data accuracy skills.
- Strong communication and stakeholder management abilities.
- Proficiency with scheduling systems, tracking tools, and Microsoft Office.
- Knowledge of compliance, safety, and risk documentation requirements.
- Be part of Australasia's largest and most trusted bus network.
- Work with a supportive and collaborative operations team.
- Contribute to delivering essential services and major event transport.
- Enjoy opportunities for professional growth within a national business.
If you thrive in a fast-paced, detail-focused environment and enjoy ensuring every service runs seamlessly — we'd love to hear from you
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