Specialist - Charter Operations

3 days ago

Melbourne, Victoria, Australia Kinetic Full time $60,000 - $90,000 per year
The Opportunity

We're looking for a proactive and detail-driven Charter Administration Specialist to support the planning, coordination, and smooth execution of charter and event operations.

You'll play a vital role liaising with internal teams, clients, and subcontractors to ensure services run on time, compliance is maintained, and every journey goes to plan.

What You'll Do
  • Plan and schedule charter and rail replacement services.
  • Coordinate subcontractors and verify readiness and compliance.
  • Maintain accurate service records, contracts, and performance logs.
  • Monitor service delivery and provide real-time updates to stakeholders.
  • Reconcile data for billing, invoicing, and KPI reporting.
  • Prepare reports on service performance, incidents, and customer feedback.
  • Support disruption management with mapping and tracking tools.
What You'll Bring
  • Experience in transport, logistics, or service coordination.
  • Excellent administration and data accuracy skills.
  • Strong communication and stakeholder management abilities.
  • Proficiency with scheduling systems, tracking tools, and Microsoft Office.
  • Knowledge of compliance, safety, and risk documentation requirements.
Why Join Kinetic?
  • Be part of Australasia's largest and most trusted bus network.
  • Work with a supportive and collaborative operations team.
  • Contribute to delivering essential services and major event transport.
  • Enjoy opportunities for professional growth within a national business.

If you thrive in a fast-paced, detail-focused environment and enjoy ensuring every service runs seamlessly — we'd love to hear from you

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