Supervisor - Charter Operations

2 days ago

Melbourne, Victoria, Australia Kinetic Full time $90,000 - $120,000 per year
The Opportunity

At Kinetic, we're proud to be Australia's largest and most diverse bus network — moving millions of people safely and reliably every year. As we continue to grow, we're looking for 2 Charter Supervisors to join our team and ensure our charter operations run seamlessly day and night.

About the role

You'll take the lead in coordinating daily charter operations — ensuring every scheduled service is covered, every customer is looked after, and every challenge is met with confidence.

In this fast-paced and rewarding role, you'll work closely with drivers, subcontractors, and key internal teams to maintain safety, reliability, and customer satisfaction.

What You'll Do
  • Coordinate and oversee daily charter schedules to meet service KPIs
  • Respond to last-minute operational changes and keep things running smoothly
  • Build strong relationships with drivers, depots, and external partners
  • Monitor subcontractor performance and compliance
  • Support drivers with guidance, communication, and on-the-ground leadership
What You'll Bring
  • Experience in transport operations, logistics, or similar environments
  • Proven ability to stay calm and organised under pressure
  • Strong communication and problem-solving skills
  • HR licence (essential), plus valid Driver Authority and Working with Children Check
  • Current First Aid and CPR (or willingness to obtain)
Why Join Kinetic?
  • Be part of a company that genuinely values safety, people, and service
  • Supportive leadership and growth opportunities across Australia
  • Stable, secure role with Australia's largest bus operator
  • Make a real difference in keeping communities connected

If you thrive in a fast-paced, detail-focused environment and enjoy ensuring every service runs seamlessly — we'd love to hear from you

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