Assistant Licensing Officer

4 days ago

Herston, Queensland, Australia Queensland Health Full time $60,000 - $80,000 per year

The Assistant Licensing Officer, Public Health Licensing Team in the Health Protection and Regulation Branch undertakes administrative licensing functions including the input, assessment and maintenance of key licensing and financial data.

Key responsibilities

  • :Answer telephone and email enquiries and liaise with, and provide advice to, clients and prospective clients about licensing matters relating to the administration of public health legislation and directing calls to appropriate officers and programme areas when required
  • .Correspond with licensees and prospective licensees about licensing and related matters, monitor outstanding requests and instigate remedial actions to bring matters to a conclusion, when required
  • .Liaise with internal programme areas to refer high level licensing queries
  • .Perform basic financial transactions associated with licence applications in accordance with financial policy; process and reconcile EFTPOS payments for application and renewal fees

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About y**

ouWe are searching for someone wh

  • o:Highly developed verbal and written communication skills with a demonstrated ability to provide responsive, accurate and relevant advice to client
  • s.Demonstrated data entry skills with a strong detail orientation and ability to work quickly and accuratel
  • y.Highly developed time management skills and the ability to meet deadlines and manage own workloa
  • d.Demonstrated flexible approach to work and willingness to support team members to address critical issue
  • s.A keen desire to work collaboratively in a high performing team with a client service orientatio
  • n.Knowledge of, or ability to, rapidly acquire knowledge of processing basic financial transactions associated with licence application
  • s.Awareness of or ability to rapidly acquire knowledge of the licensing and registration system and procedure
  • s.Demonstrated ability to accurately extract and collate information from the licensing databas

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